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Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit

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Safety Improvement Specialist - UPMC Presbyterian


Are you looking to make an impact in the Safety of Care Delivery? Joining the Safety team at UPMC Presbyterian Shadyside may be the career change you are looking for! We are looking for highly motivated, organized, and team-minded individuals who want to promote a strong safety culture. We are hiring a Full-Time Safety Improvement Specialist. UPMC Presbyterian is a one-time, and UPMC Shadyside is a three-time Magnet-designated hospital respectively with a robust shared leadership structure.


About the Position:

The Patient Safety and Innovation department is a cross-campus department in which the Safety Improvement Specialists work collaboratively with department peers, nursing leadership, ancillary leaders, and physicians to improve our safety outcomes.

  • Opportunity to work from home periodically (dependent on department needs, a few days weekly).
  • Flexible schedule/hours, Exempt (salaried) position, Minimal travel. 
  • Safety Improvement Specialist career ladder growth opportunities
  • Ongoing skill development and learning opportunities


Why Work at UPMC?

UPMC is committed to investing in healthcare professionals like you – financially, personally, and professionally. From tuition reimbursement, lifelong learning opportunities, to advancing your career later in life, UPMC is the partner you need to succeed and thrive in your career.



  • Primarily daylight
  • M-F, no holidays
  • periodic assignments that may include extra hours.



Coordinates QI activity and supports various functions within the Quality Improvement Program, working both independently and as a team member. The functions include but are not limited to education and improvement initiatives, committee support, regulatory and accreditation standard adherence, delegation oversight, performance monitoring and assessment, clinical practice guideline management, data collection, abstraction and analysis and the continual advancement of the quality improvement process.



  • Ensure that clinical design projects maintain patient care as the center of the work. Influence staff acceptance of recommended practice changes by articulating the contribution to clinical improvements established patient care goals. Seek out and integrates cost saving opportunities into clinical practice changes.
  • Consult with essential stakeholders such as administrative and medical staff leaders, department heads and critical committees as appropriate to finalize and advance the project goals. Establish and maintain positive working relationships with staff, medical staff leaders and other support areas. Elicit input and advisement in areas where clinical design project work is occurring. Form a partnership with the director of the project area, facilitate work activities and negotiate additional support as needed.
  • Assess developmental stage of work group and identifies strategies to meet achieve goals. Coach and advise team members collaboratively with their supervisor as needed to fulfill their role in a project team. Effectively communicate improvements that are made via verbal or written communication of clinical design activity to work teams, staff, managers and administrators throughout the organization and UPMC Health System. Ensure application of a tracking method to monitor progress towards goals and identifies the need for redesign of practice improvements targeted by the clinical design initiative. Collect and present accurate, timely data to display the results of process improvement efforts. When assigned, complete special projects and performs other related duties according to agreed upon goals and parameters. Utilize cost effective approaches when planning team activity.
  • May have direct reports. Effectively coordinate the assessment of new clinical design projects for implementation at the facility or facilities as assigned. Conduct yearly assessment of operations/issues and utilizes data from other organizational assessments and surveys to contribute to and prioritize the establishment of quality, cost and service goals of the organization. Lead or co- facilitates teams created from the annual assessment and organizational goals. Assume a leadership role in the core clinical design team meetings and other key committees. Assume delegated leadership role/related duties as needed to support redesign efforts. Create a supportive environment in the department where redesign work is occurring that is sensitive to the issues and needs of that area.
  • Role models appropriate and effective methods for data analysis, problem solving, communication negotiation and persuasion skills. Maintain accountability for ongoing self-development activities, especially related to presentation facilitation, change management and application of quality improvement activities. Provide mentorship for individuals at the department/unit/team level. Participate in professional organization activities to enhance personal growth and cultivate relationships in the field at a regional and national level. Communicate clinical design efforts and accomplishments via formal presentations and or publications at local, regions and national forums when available.
  • 1. Collaborates with Patient Safety Officer to set agenda for Patient Safety Peer Review Meeting 2. Facilitates Patient Safety Peer Review Meeting in conjunction with PSO and VPMA 3. Demonstrates current knowledge and skills related to Patient Safety issues and Quality Improvement strategies. Demonstrates the ability to analyze complex clinical and organizational events and develop/revise current processes and practice to enhance. Patient Safety.
  • 5 years' experience in Acute Care. Assists the Director, Patient Safety in ensuring compliance with the Patient Safety Provisions of Act 13 including reporting to the Patient Safety Authority (PA-PSRS), Department of Health, TJC and the Center for Medicare and Medicaid Services as indicated
  • Registered Nurse required.
  • BSN required. MSN or Healthcare related Master's preferred.
  • Collaborates in the investigation and reporting of safety events/incidents/occurrences with potential impact on patient safety. Current knowledge of medical care/treatment, risk management, patient safety standards, and federal/state regulations preferred
  • Designs strategic initiatives/programs towards improvements in Patient Safety. Excellent presentation skills including the ability to speak before large audiences. Excellent verbal and written communication skills. Expert clinical practice, leadership, and critical thinking skills. Facilitates education of organizational leaders, administration, clinicians, and staff regarding methods to maximize patient safety. Serves as primary liaison for Patient Safety compliance activities in the absence of the Director. Supervisory experience preferred.



Bachelor's degree in Nursing, Business Administration or related field required at time of hire/transfer, Master's degree in Business Administration preferred. Minimum 5 years of related experience with 3 years of hospital and/or healthcare experience required. Knowledge of information systems and process improvement techniques Must be able to demonstrate skills to understand and interpret data. Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients/families. Ability to work productively and effectively within a complex environment, handle multiple/changing priorities and specialized equipment. Exemplary critical thinking, analytical and problem solving abilities required as related to various aspects of patient care. Critical thinking skills necessary to exercise and to lead others. Mobility and visual manual dexterity. Physical stamina for frequent walking, standing, lifting.

Licensure, Certifications, and Clearances:
UPMC approved certification or Master's degree in a related field required. Must maintain certification status

-5 years' experience in Acute Care -BSN required/MSN or Healthcare related Master's preferred. -Supervisory experience preferred. -Current knowledge of medical care/treatment, risk management, patient safety standards and federal/state regulations pre


  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

COVID-19 Vaccination Information

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

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Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

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