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UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

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Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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Pharmacy Technician, Intermediate (Full-Time) UPMC Passavant

Description

*Applicants will be placed into the appropriate job title and salary based on their individual experience and education*

  • Pharmacy Tech, Intermediate: ($16.25 - $24.80)

Sign-on bonus up to $5,000 with 2-year commitment! (Part-Time = ½ rate)

UPMC Passavant is seeking a medication history pharmacy technician to assist with expansion of our pharmacy services model in the Emergency Department. This is a great opportunity for someone who is looking to transition from retail into a hospital-based pharmacy career with a patient-facing focus.  In addition to general technician job responsibilities, the individual in this role will obtain medication histories for new hospital admissions e.g., drug name, dose, route, frequency, indication, and date/time last dose was taken; review and update patients’ allergies; investigate medication history-related discrepancies; communicate pertinent information to appropriate healthcare professionals; and document accurate medication history information into the electronic health record. Information will be obtained by interviewing the patient, caregivers, retail pharmacy, extended care facility documentation/staff, and any other available resources. This position will rotate through days, evenings, weekends, and holidays.  Onsite training is provided which includes a competency assessment in medication history related tasks. We are looking for a detailed-orientated, reliable, technician who can work in a fast-paced environment, adapts positively to changes in workflow, and has exceptional communication skills.  If you find this opportunity compelling, we encourage you to apply. We promptly review all applications. We offer a competitive wage, a sign-on bonus and a generous benefits package.  Apply today to learn more! 

Responsibilities:

  • Develop and maintain a clean, organized, and adequately stocked work environment.
  • Ensure that all medications in all areas have been safely and securely stored according to Department of Health, The Joint Commission, and State Board of Pharmacy regulations. Comply with Federal and State laws such as HIPAA, regulations such as OSHA, and PBM contracting requirements such as FWA and CMS.
  • Maintain and update automated med stations, unit and department stock, emergency boxes, and crash carts.
  • Procure and maintain adequate inventory levels on daily basis in applicable areas such pharmacy medication stock rooms, automated medication carousels, and automated dispensing machines.
  • Use computer skills to process and maintain all patient information and records. Maintain all patient information and records. Maintain the pharmacy computer system as required.
  • Maintain all pertinent documentation as required. This includes eye wash logs, refrigerator logs, perpetual inventory logs etc.
  • Demonstrate a high level of accuracy and skill in maintaining controlled substance records and the distribution process for controlled substances.
  • Audit and maintain accurate records for controlled substances. Assure that all such drugs are stored and dispensed in compliance with Federal, State, and Department Regulations.
  • Provide and received information (via telephone, person-to-person, or written) to hospital personnel, patients, and visitors. Refer all drug information questions to Staff Pharmacists.
  • Participate in departmental quality improvement activities in order to continually improve and evaluate pharmaceutical care as reflected by operational and patient care indicators.
  • finalize sales using cash register, follow proper cash handling policies and procedure

Filling:

  • Assist in filling medication orders through correct labeling, counting and stocking practices. Initial and date products as required.
  • Assist in the preparation of the proper oral and injectable medications (including intravenous admixtures and TPN (Total Parenteral Nutrition)) for the correct patient for administration at the appropriate time. Use proper technique in the preparation of medications.
  • Consistently has the ability to work in the Sterile Product area preparing cytotoxic and hazardous drugs (e.g. chemotherapy) using proper aseptic technique.

Distribution:

  • Participate in the distribution of medication including medication cassettes, emergency medication carts and the delivery of controlled substances per department policy and state and federal requirements
  • Develop and maintain positive and productive service relationships during medication distribution process.
  • Retrieve medications that have been discontinued and return (and credits if necessary) them to the appropriate pharmacy area.

Filling:

  • Consistently has the ability to work in the Sterile Product area preparing cytotoxic and hazardous drugs (e.g. chemotherapy) using proper aseptic technique.
  • Assist in filling medication orders through correct labeling, counting and stocking practices. Initial and date products as required.
  • Assist in the preparation of the proper oral and injectable medications (including intravenous admixtures and TPN (Total Parenteral Nutrition)) for the correct patient for administration at the appropriate time. Use proper technique in the preparation of medications.

Investigational:

  • Assist in the procurement, accountability, storage, preparation, and distribution of investigational and study drugs.
  • Note: The above statements are intended to describe the general nature and level of work being performed by people assigned this job. They are not exhaustive lists of all duties, responsibilities, knowledge, skills, abilities and working conditions associated with the job.

Qualifications

  • Completion of a high school diploma or equivalent OR completion of an accredited pharmacy technician program 
  • AND one of the following: 
  • Two years of previous pharmacy technician experience OR enrollment in good standing as a pharmacy student. 
  • Demonstrated competency in THREE (3) of the following FOURTEEN (14) skills:

 

  1. ADJUDICATION/BILLING: Consistently exhibit the following actions: submission of prescription information to correct insurance processor, troubleshoot and resolve rejected claims, reliably coordinate multiple benefit payers, including Medicare obtaining all necessary paperwork including assignment of benefit forms.
  2. AUTOMATION: Possess a high level of knowledge and skill in working with pharmacy automation technologies, including RobotRx and packaging operations.
  3. CHEMOTHERAPEUTIC PREPARATION: Consistently has the ability to work in the Sterile Product area preparing cytotoxic and hazardous drugs (e.g. chemotherapy) with a high level of skill and expertise. 
  4. CONTROLLED SUBSTANCE HANDLING: Assist with controlled substance ordering, receiving, and filling, and maintain appropriate inventory documentation in compliance with Federal, State, and Department Regulations.
  5. DECENTRAL PARTICIPATION: Engage in decentralized technician activities including automation management, cassette exchange, and expiration return, and demonstrate customer service during all interactions with nurses to facilitate the drug distribution process. Monitor pharmacy activities including but not limited to turn around time, stockouts, missing doses, central drop, and AcuDose footprints.
  6. INVENTORY PROCESSES: Maintain an understanding of best practices associated with inventory control processes, ordering, and receiving medication. Demonstrate a solid understanding related to laws, regulations, and policies and procedures related to procurement.
  7. MEDICATION ACCESS AND ADHERENCE: assist patients and health care providers with financial coordination using programs such as: copay assistance, pharmaceutical manufacturer assistance programs, foundation assistance and UPMC program.  Promote quality and patient health through enrollment and management of adherence programs such as refill coordination and medication synchronization.
  8. MEDICATION RECONCILIATION: Interview patients and appropriate caregivers to obtain admission medication information and accurately enter it into the electronic chart for review by a pharmacist. Coordinate with health care professionals to facilitate any medication changes made throughout the hospital stay and ensure the filling of prescriptions for patients upon discharge. This may include transportation of the physical prescription and coordination of payment from the patient to the outpatient pharmacy.
  9. NON-STERILE PACKAGING: Able to package oral dosage forms including liquid formulations in the pharmacy packaging system.
  10. OR SERVICES: Understand and consistently assist with the daily operations within the operating room pharmacy, including drawing up syringes and filling kits, case trays, room boxes, etc., as well as appropriate inventory and ordering practices for OR satellites and areas.
  11. ORDER ENTRY: Assist with the order entry of medications into the pharmacy information system including IV admixtures and TPN (Total Parenteral Nutrition), under the supervision of a pharmacist.
  12. PRIOR AUTHORIZATION PROCESSING: possess a high level of knowledge regarding insurance prior authorization process including communication with patient and health care providers, understanding of documentation needed from medical records and pharmacy benefit management websites, ability to complete needed paperwork and assist in the follow-up with the approval process.
  13. QUALITY IMPROVEMENT:  participation in an active role as a lead contributor/developer in department and collaborative quality improvement, assist in data collection, program implementation and reporting of results.
  14. STERILE COMPOUNDING: Compound IV medications using appropriate aseptic technique in an accurate, efficient, and timely manner. Utilizing the pharmacy information system, generate any necessary sterile product reports, labels, or makes time changes; discontinue IV solutions with a high level of skill and accuracy. Able to perform the calculations involved in nutritional solution preparation. 

Other Preferences:

  • Current PTCB- Medication History Certificate or 
  • Completion of a PCTB-recognized Medication History Education/Training Program or 
  • At least 6 months of full-time experience conducting medication histories and/or similar experiences of patient-focused communication (such as intake of new patients/prescriptions and answering patient questions).  
  • Knowledge of prescription and over-the-counter medication names (brand and generic), common doses, dosage forms, and frequency of administration for medications. 
  • Ability to work independently to accomplish assigned daily tasks to expectation and show flexibility and teamwork.  
  • Exceptional attention to detail, accuracy and problem solving. 
  • Ability to multi-task, prioritize competing demands, and meet deadlines in a fast-paced environment. 
  • Effective and strong interpersonal skills to interact appropriately and build rapport with hospital staff and patients, families/visitors. 
  • Basic computer proficiency including ability to enter and interpret computerized data/information.
  • Must achieve and maintain the required level of competency to perform the essential duties and responsibilities.

UPMC is an Equal Opportunity Employer/Disability/Veteran

COVID-19 Vaccination Information

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

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   Current UPMC employees must apply in HR Direct

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