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UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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   Current UPMC employees must apply in HR Direct

Clinical Support Specialist III - Women's Imaging South Hills

Description

UPMC Magee-Womens Hospital is seeking a Full Time Clinical Support Specialist III to support Women’s Imaging South Hills!

This position will work daylight and evenings Monday through Friday, as well as rotating Saturdays. Travel is expected about 50% of the time in this role. Hours and travel requirements are subject to change based on business needs.

Under the general direction of the Manager/Coordinator, the Clinical Support Specialist III performs a broad range of clinical support services with an active customer interface, serving as a team leader and resource individual to ensure efficient provision of services. Duties will also include but are not limited to, greeting, and registering patients, rooming patients, triaging phone lines, scheduling appointments, supporting the staff with administrative tasks, and providing excellent customer service and patient care.

 Responsibilities:

  • Maintain office equipment and inform appropriate personnel of service needs.
  • Interact directly with patients, family members, staff members, and healthcare professionals. 
  • Utilize a computer system to enter, retrieve, edit, and print data as required.
  • Answer work area telephones and triage calls as appropriate.
  • Possess knowledge of pre-authorization requirements for imaging procedures.
  • Possess in-depth knowledge of specific department functions (i.e., Scheduling, mammography screening program, file maintenance, etc.)
  • Follow the mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the clinical care of any patient.
  • Prepare departmental reports, forms, and miscellaneous forms as required.
  • Obtain information and schedule examination appointments. 

 

Qualifications

  • High school graduate or GED equivalent. 
  • One year of previous experience in the use of computers, patient record maintenance, and/or reception is required.
  • In-depth working knowledge of Hospital and Radiology Information Systems.
  • Knowledge of third-party healthcare coverage and billing requirements.
  • Previous experience with scheduling (appointments, meetings, etc.) preferred.
  • Previous medical office and/or healthcare work experience is preferred.
  • Strong computer and phone skills are highly preferred.

Licensure, Certifications, and Clearances:

  • Act 34

UPMC is an Equal Opportunity Employer. Minority/Females/Veterans/Individuals with Disabilities.

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

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   Current UPMC employees must apply in HR Direct

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