COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit

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   Current UPMC employees must apply in HR Direct

Business Assistant- UPMC Mercy

  • Job ID: 072095967
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours: Mon-Fri 9am-5pm
  • Shift: Day Job
  • Facility: UPMC Mercy
  • Department: Nursing SplementalStaff
  • Location: 1400 Locust Street, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $17.37 to $27.36 / hour


UPMC Mercy is hiring a Full-Time Business Assistant to support our Nursing leaders!

This position will support multiple units across the hospital with payroll, timekeeping and scheduling processes. This position works Monday-Friday from 9am-5pm with flexibility for some weekend coverage.

Support Directors in Patient Care Services to ensure effective coordination of processes and information.


  • Assist in assigning daily staffing resources for patient care areas by making decisions based upon budgetary guidelines and communicating with unit directors as needed.
  • Perform responsible administrative duties.
  • Create assessment and tracking tools for the following but not limited to bonus, overtime, performance reviews, certifications, staff license renewal, office supplies, reference materials, etc.
  • Maintain accurate updates in the electronic scheduling program.
  • Maintain accurate and current requirements for agency personnel including but not limited to current licensure, competencies, scheduling orientation, and payment processes.
  • Oversee and utilize patient information systems to plan, organize, and direct patient census to facilitate maximum productivity and customer (patient) length of stay.
  • Copy, track and file all forms, purchase requisitions, expense reimbursement forms, certifications, etc.
  • Support projects related to the operations of the patient care areas as directed and communicate effectively during all stages of project and noting any trends.
  • Assist with variance tracking, time and attendance reports and other reports and input.
  • Participate in phases of budget preparation including operating and capital budgets as assigned.
  • Support the Director's efforts to ensure that the environment of care meets all regulatory standards and projects a desired public image.
  • Serve as a role model of excellent customer service by responding with courtesy and respect to the needs of all those he/she interacts with daily.
  • Maintain customer confidence and protects the organization by keeping all information confidential.
  • Understand UPMC customer service standards and inform the director of any needs identified through observations and/or rounding.
  • Understand JCAHO Environment of Care Standards and Department of Health regulations.
  • Maintain accurate communication including but not limited to answering telephones promptly, screening telephone calls, and distributing mail.
  • Report observed non-compliance to UPMC policies to Director and inform appropriate department.
  • Perform responsible duties necessary for payroll functions and answer routine questions concerning employee paychecks and salary discrepancies in the Nursing Division.
  • Assist in vacation process for nursing and patient care services personnel.
  • Administer meal/parking tickets to employees according to hospital policy and maintains necessary record keeping.
  • Maintain records and complies regular reports in accordance with established procedures.
  • Identify issues which need corrective action, communicate and document issue. Track and follow-up on staff license renewals, certifications and education. Coordinate the processing of performance evaluations. Ensure compliance with enhanced pay programs. Participate as a member for a related Process Improvement Team as designated.



  • B.A. degree in Business or health related field or 3 years of business experience.
  • Strong computer skills to include Word, Excel, PowerPoint and Adobe Acrobat.
  • Excellent data entry, written and oral communication skills.
  • Excellent organizational ability.
  • Excellent financial analysis skills.
  • High school diploma or equivalent.
  • Courses in typing, English, and knowledge of basic mathematics preferred..
  • College or commercial course desirable.
  • Basic knowledge of medical terminology and computer applications including but not limited to Microsoft Work and Excel.
  • Ability to communicate effectively using verbal, written, and computer skills.
  • Possess organization behaviors including but not limited to interpersonal skills/communication, initiative, judgment, flexibility, and organizational commitment.

Licensure, Certifications, and Clearances:

  • Act 34 with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Security Alert

We are aware of scams targeting UPMC and other large companies that involve individuals posing as employees to illegitimately conduct interviews and extend false employment offers and payments to gain access to candidates' personal information. Please note that UPMC will not communicate with candidates through third-party email services like Gmail or Yahoo. While some interviews may take place via a video conferencing service, UPMC Talent Acquisition will not conduct interviews via Skype or Google Hangouts. UPMC will never ask for or disburse funds during the recruitment process. If you are hired into a role with a sign-on bonus or similar incentive, funds will be paid to you by UPMC after your start date.

If you suspect you have been a victim of a fraudulent UPMC job offer, please report the attempt using this form.