Description

The General Internal Medicine, Oakland team based in Montefiore Hospital is looking for a Medical Assistant to join their clinical team to help support the clinical staff and providers. This position will be responsible for: Rooming patients, obtaining vitals, point of care testing, EKG’s, blood draw, restocking of rooms, and chart prep. This position offers the opportunity to work with physicians daily in providing exceptional patient care.

This position offers a Monday-Friday daylight schedule with no holidays or on-call required. Medical Assistant career ladder opportunities available within the department.

Purpose:
Assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction. In addition to core Medical Assistant responsibilities, serves as lead person for the team regarding day-to-day workflow issues or office procedures.
 

Applicants will be placed in the appropriate job title and salary from the Medical Assistant Career Ladder, based on their individual experience and education.

Responsibilities:

• Work directly with Manager to identify opportunities for improvement regarding Clinical/Non-Clinical functions, Infection Control Procedures, and Patient Assessments
• Must be responsible and demonstrate proficiency in all practice category-specific tasks
• Obtain lab/x-ray reports, hospital notes, referral information, etc.
• Complete forms/requisitions as needed.
• Schedule appointments.
• Verify insurance coverage and patient demographics.
• Perform phlebotomy, EKG's, and level one labs.
• Perform clinic procedures according to policy and procedure.
• Assist physicians with procedures.
• Document patient information in the medical record.
• Guide routine meetings with staff to communicate procedural changes to improve service quality and patient safety
• Guides workflow and/or assigns tasks to other clinical staff.
• Serve as the department super user for Epic Care.
• Answering calls and providing pertinent information including patient education as directed.
• Assist management staff with supervisory activities.
• Participates in the creation and implementation of departmental goals, processes, and procedures.
• Mentor, orient and provide ongoing training to current and new staff members.
• Check schedules and organize patient flow.
• Accompany patients to the exam/procedure room.
• Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exams, etc.
• Collect patient information/history, take vitals, and perform screenings per provider guidelines.
• Relay instructions to patients/families.
• May provide more individualized patient/family education and supportive counseling as needed.
• Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health).
• Maintain strict confidentiality related to medical records and other data.
• Comply with all UPMC Health System policies and procedures.
• Preparing and managing charts to ensure information is completed and filed appropriately.
• Other front office responsibilities, as required.
• Prepare patient rooms and set up instruments and equipment according to department protocol.
• Clean exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control.
• Clean according to the scheduled maintenance program and keep appropriate records.
• Manage inventory of supplies; restocking exam/procedure rooms.

Qualifications

• High school diploma or equivalent is required.
• Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT) OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) OR at least 2 years of experience as a Medical Assistant required.
• Must have basic computer skills and knowledge of medical terminology, examination, diagnostic, and treatment room responsibilities.
   

Licensure, Certifications, and Clearances:
CPR is required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.

• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Act 34
• UPMC is an Equal Opportunity Employer/Disability/Veteran
• Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

Total Rewards

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