COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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IT Support Specialist

  • Job ID: 308162585
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Altoona
  • Department: Paging and Communication
  • Location: 620 Howard Avenue, Altoona PA 16601
  • Union Position: No
  • Salary Range: $17.45 to $26.49 / hour

Description

Purpose:
Provides general information on the telephone as required in accordance with established departmental and hospital policies/procedures. Responds promptly to paging requests and codes. Performs a variety of clerical duties to insure the appropriate and timely recording of patient, medical staff and employee information. Operate all IT Support Services equipment and perform maintenance in an acceptable and satisfactory manner and in accordance with established department policies and procedures. Demonstrates flexibility in response to emergencies, staffing, or scheduling changes.

Responsibilities:

 

  • Functions independently in the absence of the supervisor.
  • Performs a variety of clerical duties to insure the appropriate and timely recording of patient, medical staff, and employee information.
  • Communicates effectively and in a courteous manner with all customers.Hospital Department.
  • Provides general information on the telephone as required in accordance with established departmental and hospital policies and procedures.
  • Communicates with staff in all areas of information Technology Services.
  • Recognizes equipment in need of repair or replacement and insures that noted discrepancies are reported and/or corrected.
  • Operate all IT Support Services equipment and perform maintenance in an acceptable and satisfactory manner and in accordance with established department policies and procedures.
  • Responds to paging requests in an effective and appropriate manner.
  • Responds to emergency alarm system in an effective and appropriate manner.
  • Perform password reset functions for applications.

 

Qualifications

Associates Degree or Diploma from an accredited University OR at least two (2) years equivalent experience.

The following skills are preferred:

Previous telephone and support experience preferred.

Previous experience in a heath care environment preferred.

Customer service experience preferred.

Licensure, Certifications, and Clearances:

  • Act 34

  • UPMC is an Equal Opportunity Employer/Disability/Veteran

COVID-19 Vaccination Information

Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.

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At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

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