COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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Systems Analyst - Team Lead

  • Job ID: 216549018
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: Corporate Information Services
  • Department: HPLAN Technology Svcs
  • Location: Work From Home
  • Union Position: No
  • Salary Range: $41.26 to $66.97 / hour

Description

Purpose:
Under the general direction of the manager, the Systems Analyst - Team Lead supervises the day-to-day operations of the IT Payer Applications Production Support team. Provides oversight and mentorship for a group of application technical support staff who work on applications across the IT Payer Applications division. This is a leadership role with direct reports and an opportunity to drive strategic change in the world of application technical support for our division. This high visibility role allows for managerial growth by overseeing staff, regular interactions with senior leadership and executives and the ability to build new process to grow our department.  100% WORK FROM HOME OPPORTUNITY!!


Responsibilities:

 

  • Facilitates successful completion of projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with multiple teams and offers feedback, where appropriate, to complete individual and group efforts.
  • Responds to unfamiliar, undefined, unexpected or unstable situations with the professionally prescribed standard response.
  • Provides input on budget planning.
  • Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects.
  • Proficiently applies IT methods, professional knowledge, and UPMC standards and practices.
  • Supervises a team as part of a technology operations program.
  • Responsible for ensuring that service is provided to the ISD client community, patients, families and visitors, while protecting the integrity and confidentiality of all data and information through physical and electronic measures.
  • Work with ISD staff, clients and/or vendors to evaluate, develop, and implement solutions.
  • Responsible for continuous self-study, trainings, partnering with management, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from management and team for development and effectively incorporates feedback into work and behaviors.
  • Shows the ability to adjust and be flexible to change by adapting approach when necessary.
  • Act as primary point of contact for team's Disaster Recovery Plan.
  • Completes performance evaluations and coaches/mentor's staff.
  • Create and apply process improvement to increase product and service quality to achieve business objectives.

 

Qualifications

  • Seven years of total related experience, including one year experience as a senior or lead, OR equivalent combination of education/experience.
  • Professional knowledge of IT methods.
  • Proficient understanding of IT strategy and how it relates to business objectives.
  • Ability to successfully supervise projects to completion on time and within budget.
  • Ability to make decisions or recommendations based on various types and amounts of information.
  • Additionally, this position may be required to maintain a standby status as part of a rotation within the team.
  • This requires 24 hours per day, 7 days per week availability during the standby period.
  • The frequency varies based upon the number of colleagues in the rotation.

MUST HAVE EXPERIENCE:

  • Prior experience overseeing both technical & non-technical staff.
  • Prior experience working production application support.

PREFERRED EXPERIENCE:

  • Prior experience in Healthcare IT

100% WORK FROM HOME OPPORTUNITY!!


Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

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   Current UPMC employees must apply in HR Direct

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