Description
UPMC has an exciting opportunity for a Surgery Scheduler position in our Orthopedics office!
This is a full time position that will work Monday through Friday shifts!
The Surgery Scheduler will coordinate and schedule patients for in-patient and outpatient surgical procedures. Assist the surgeon and the administrator in promoting, developing and monitoring all aspects of operations.
Responsibilities:
- Work directly with department to troubleshoot procedural and operations issues.
- Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
- Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
- Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
- Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
- Ensure that informed consents are signed.
- Provide patients with pre and postoperative instruction according to service specific guidelines.
- Coordinate patient education seminars and schedules physicians accordingly.
- Collect data for research study.
- Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
- Ensure all billing and insurance information is current and accurate.
- Complete special projects as assigned.
- Act as liaison between patient and referring physicians.
- Obtain pre-certification and/or referral prior to the date of the procedure.
- Coordinate and track internal and external marketing efforts.
- Attend and schedule department meetings.
- Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.
Qualifications
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High school diploma or equivalent required.
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Completion of a medical assisting program or 2-4 years experience in a medical field.
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Proficiency in medical terminology preferred.
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General knowledge of computer software and practice management databases is essential.
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Knowledge of the Epic practice management programs preferred.
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Strong organization, time management and interpersonal skills.
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Tact and diplomacy are necessary in dealing with physicians, patients and their families and other employees.
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Ability to deal compassionately and professionally with patients is essential.
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Work independently and possess sound decision-making skills.
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Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures.
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Ability to prioritize work demands.
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Ability to consistently maintain confidentiality with regards to all job assignments and related information.
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Access to medications is limited to the distribution of the medication to the nurse.
Licensure, Certifications, and Clearances:
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
Total Rewards
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Our Values
At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.
