Description
Join Our Community!
ANCC Magnet Recognized UPMC Passavant is currently seeking leaders willing to embrace the culture and values of UPMC, while delivering the signature quality experience of Starbucks to staff and guests of UPMC Passavant. This position will be a part the team at our Starbucks anticipated to open Summer 2023!
Position Details:
- Required travel to other UPMC hospitals for training.
- Varied hours depending on needs of the operation.
- Rotating weekends.
- Shifts will be further discussed during the interview.
Purpose:
Support the Food Service Supervisor in all aspects of the daily operation, with emphasis on the training and development of food service associates.
Responsibilities:
- Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.
- Oversee security of inventory and cash revenues.
- Orient, train, and coach new team members as per department guidelines.
- Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
- Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
- Perform routine competency checks on associate performance with appropriate follow-through.
- Conduct and document service recovery on all customer complaints as per operational guidelines.
- Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
- Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.
Qualifications
- HS Diploma/GED preferred.
- 2 years relevant experience required.
Licensure, Certifications, and Clearances:
- Obtain Servsafe or Professional Food Safety Manager Certification within 6 months of hire date.
UPMC is an Equal Opportunity Employer/Disability/Veteran
Individuals hired into this role must comply with UPMC’s COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.
Total Rewards
More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.
Our Values
At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.