Description

UPMC Western MD is seeking part-time Security Officers! This position would include rotating weekend and holiday shifts. 

• The Security Officer position is an extension of the organization's management team that is involved in a variety of day-to-day operations. 
• The Security Officer is responsible and/or accountable for their actions as well as actions of others that violate the standards of the organization. By the very nature of the position being a 24x7 service, the Security Officer has to be able to function independently, seeking direction as needed.
• Handling routine requests for service as well as emergency situations requires an understanding and response to Emergency situations (Code Red, Green, Pink, Grey, Purple, Blue, Yellow)
• Responds to Disturbances/Disorderly Conduct and building security system activations require a thorough knowledge and understanding of the Officer's safety as well as others.
• Direct responsibility for the Helipad and its operation falls under the umbrella of the Safety-Security Services.
• Security Officer is required to have the knowledge and good understanding of security systems and operations (Camera Surveillance, Access Control, Panic/Duress Systems, Emergency Communication System (Garage), Infant/Child Security System, and the Equipment/Patient Tracking System.
• Security Officer is required to understand equipment and systems related to the organization's response to safety-security, such as Fire Alarm Systems and Building Security Systems (Off-site Clinics and Primary Care Centers)
• Security Officers work with local entities i.e., law enforcement, fire services, EMS, and EOC. Officers MUST understand Basic Maryland Criminal Law and HIPPA Regulations.
• Security Officer investigates and completes written documentation for services rendered as well as suspicious situations and the completion of Shift Activity Reports and WMHS Incident Reporting.
• Security Officer must be able to effectively communicate in a written format as well as verbal. Customer Service Focus dealing with others (departments/staff, physicians, patients, visitors) is necessary to promote a positive attitude/perception of the Officer and organization. Confidentiality is paramount for the Security Officer Position.

Responsibilities:

• Takes responsibility for own actions, including the impact of own decisions on patients and others. Also takes responsibility for actions of any direct reports, if applicable, avoiding blame or excuses. Takes appropriate action when anyone in the organization violates standards or regulations, viewing it as unacceptable to look the other way.
• Handles sensitive or difficult issues with diplomacy and confidence. Remains clear-headed and focused and inspires others to do the same. Remains objective in the face of strong emotions. Can acknowledge strong emotions without being unduly influenced by their intensity.
• Demonstrates understanding of safety practice within the scope of duties/responsibilities. Takes no shortcuts that increase the risks of accidents, personal injuries, or equipment failures. Looks for unsafe practices in the workplace and take responsibility to ensure that others are aware of the potential impact. This is distinctly different from those who are unaware of many safety expectations, take shortcuts that increase safety risks, and/or fail to recognize and take timely action to increase safe practices by others.
• Takes a proactive approach to anticipating and preventing problems. When problems occur, define those problems, investigate obstacles, gather relevant information, decide whether solving the problem should be a group decision, generates and analyzes alternate solutions, and arrives at a workable solution.
• Demonstrates ability to work independently, with minimum supervision, as evidenced by using good judgment and following written and verbal instructions carefully. Reports clearly. Seeks guidance and direction as necessary for the successful completion of duties. Makes decisions in the absence of Director or Supervisor.

Qualifications

• High School Diploma/GED General Studies Preferred.
• Associates Criminal Justice Preferred.
• One year of experience in the Safety-Security field preferred.
• Good Communication skills, verbal and written.
• Ability to Make Sound Decisions & proper Notifications.

Licensure, Certifications, and Clearances:

Licensures

• Driver's License

Certifications

• BLS - Basic Life Support Certification
• AHSS Basic Security Officer Certification preferred.
• N-95 certification, behavior management, and hazmat certification to be completed annually
• Driver's License
• UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.