Description

Purpose:
The Clinical Manager position is an on-site position that is accountable and responsible for the overall quality of service, overseeing the planning, developing, organizing, and integrating, of clinical care and coordination of assigned patients and designated teams, in support of the organizational goals and commitments.

Responsibilities:

• Accountable for effective performance and follow-through of all assigned responsibilities and for completing responsibilities within designated (or agreed upon) timeframes. Completes responsibilities in a manner consistent with organizational policy, goals, and values.
• Facilitates patient care coordination and operations including organization and management within established policies, procedures, standards of care, budgetary parameters, and strategic objectives.
• Provides personnel management functions of all assigned staff, including evaluation of performance and implementation of disciplinary actions as appropriate.
• Supervises and monitors productivity expectations for assigned staff, ensuring coverage of services.
• Participates in the hiring/orientation of qualified employees to meet patient care needs.
• Participates in the after-hours on-call process to ensure client care policies and procedures are followed and staffing issues resolved.
• Leads regularly scheduled Clinical meetings and Case Conferences
• Communicates effectively with assigned staff, to monitor the changing needs of the patient and family.
• Recommends, implements, and interprets policies and procedures relevant to the provision of patient care services.
• Plans, directs, and participates in the delivery of client care services, including case assignment and visit scheduling activities.
• Ensures patient care is delivered according to established care guidelines, Plan of Care, physician orders, agency policies, and procedures, and meets insurance and payor requirements.
• Supports teamwork and collaboration among colleagues, staff, and other stakeholders to ensure efficient and effective strategic plan implementation and success.

Qualifications

• Current Registered Nurse license in Pennsylvania. BSN Required. NOTE: If BSN is not at the time of hire, must be enrolled in a program within one year of hire/transfer date and completed within three years of enrollment.
• Management experience preferred.
• Minimum of one-year of recent home healthcare experience is required; three years is preferred.
• Knowledge of Federal, State, and JC regulations
• Knowledge of continuous quality improvement, and leadership process knowledge and skills.
• Effective customer relationship skills, interest, and willingness to create and maintain relationships with key customers, particularly physicians, and payers

Licensure, Certifications, and Clearances:
NOTE: If BSN not at time of hire, must be enrolled in a program within one year of hire/transfer date and completed within three years of enrollment.
 

• Automotive Insurance
• Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
• Driver's License
• Registered Nurse (RN)
• Act 33
• Act 34
• OAPSA


• UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.