COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit UPMC.com/coronavirus.

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Supervisor, Absence Management, Short Term Disability (Remote)

  • Job ID: 347849589
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: UPMC Health Plan
  • Department: Absence Management Admin
  • Location: 600 Grant St, Pittsburgh PA 15219
  • Union Position: No
  • Salary Range: $32.01 to $54.03 / hour

Description

UPMC Health Plan and Workpartners is seeking a Supervisor to provide leadership to their Absence Management team!

The Supervisor Absence Management will provide leadership, guidance, and direction to administer absence management programs, with emphasis on centralized FMLA administration and ERISA compliance. The supervisor will manage the workflow of their staff; and ensure compliance through periodic quality review audits. This position will provide management oversight for the intake and administration of all leave requests to ensure quality customer service for all Workpartners clients. The supervisor will be a knowledgeable information resource and liaison between all parties involved in client absence programs and work closely with the vocational and workers' compensation units in developing an integrated leave management program.

Preferences: Microsoft Office expertise, Strong communicator, Problem Solver, Decision Maker, Interpersonal Skills

This position is eligible for fully remote work or a hybrid work arrangement for candidates based in Pittsburgh, PA. 

Responsibilities:

  • Makes recommendations for FMLA second and third opinions when indicated Workpartners clinical staff. Helps prepare communications, training and resource materials for staff and clients. Monitors cost containment and quality standards consistent with internal goals and budgets.
  • Provide subject matter expertise during the program development to interpret regulations and client specific benefits and policies to ensure the accuracy of system configuration and claim processing. Research and review case law and apply knowledge and information to unusual case scenarios in order to determine eligibility of complex absence requests with legal input as necessary.
  • Proactively identifies opportunities and makes recommendations for enhancements to processing and reporting systems and proceduresAssist the Director of Disability Services in forecasting staffing needs and recommending administrative efficiency strategies.
  • Establishes internal controls to ensure all leave adjudications are within established time frames and guidelines. Provides training to staff to ensure that all leave protocols are followed under legal, regulatory and client corporate policy.
  • Promotes professional development of program staff to maintain competency and compliance with legal, regulatory and corporate policy. Maintains a positive work environment that supports high performing teams and rewards people based on performance.
  • Operational LeadershipDevelops, implements and monitors performance indicators for staff. Provides feedback, training and corrective action as needed.
  • Serves as the escalated communication link for all parties involved in absence program including employees, client company representatives, health care providers, union officials, and other UPMC or Workpartners professionals.Identifies absence program issues and trends and collaborates with customers to ensure processes are in place to continue to meet their needs in a changing environment.
  • Consult with clients on case scenarios where the plan or policies are unclear to document the guidance and set work rules for future claim handling.Identify client program issues and trends and collaborate with customers to ensure processes are in place to continue to meet their needs in a changing environment.Oversees the implementation of new customers and effective integration with other Workpartners programs or other client vendors. Help prepare communications, training and resource materials for staff and clients.
  • Client SupportOversee the intake and administration of all leave and disability claim requests to ensure quality customer service for all Workpartners clients.The program staff will analyze reported absence requests to make determinations based on company policies within state and federal regulations. Supervisor will ensure that on-going claim management is within client company service standards and industry best practices.
  • Provide management oversight for overall program performance and day to day service delivery.

 

Qualifications

  • Bachelor's degree required or equivalent experience
  • Two (2) years of supervision/management experience required
  • Resume must include five (5) years of demonstrated success in absence management claims administration (FMLA, Leave processing, Short-term Disability etc)
  • Experience managing leave of absence and compliance issues with various state and federal laws that impact leave management such as ERISA, FMLA, ADA and FLSA
  • Preferences: Microsoft Office expertise, Strong communicator, Problem Solver, Decision Maker, Interpersonal Skills


Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran

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