COVID-19 Vaccination Information

Across UPMC, our guiding principle is to always prioritize the safety of our employees, patients, and members. UPMC believes that vaccination is important, helps protect all, and advocates that everyone who can be vaccinated should be vaccinated.

UPMC complies with all governmental requirements related to local, state, and federal COVID-19 vaccination for employment. The Jan. 13 Supreme Court of the United States decision that the Centers for Medicare & Medicaid Services federal COVID-19 vaccine mandate will move forward requires UPMC to ensure employees either get vaccinated or receive a requested medical or religious exemption.

If you are not yet vaccinated, we urge you to get a vaccine now. You can schedule your COVID-19 vaccination through UPMC or visit a non-UPMC provider or UPMC Urgent Care location.

Proof of vaccination is not required upon hire; however, employees will be responsible for ensuring post-hire compliance by getting vaccinated or requesting a medical or religious exemption.

For more information about UPMC’s response to COVID-19, please visit

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   Current UPMC employees must apply in HR Direct

Care Management Training Specialist

  • Job ID: 405845219
  • Status: Full-Time
  • Regular/Temporary: Regular
  • Hours:
  • Shift: Day Job
  • Facility: Corporate Revenue Cycle
  • Department: Rev Cyc Care Mgmt
  • Location: 2 Hot Metal Street, Pittsburgh PA 15203
  • Union Position: No
  • Salary Range: $32.01 to $54.03 / hour



Do you have experience with Care Management processes?  Are you looking to share your knowledge with others?  UPMC is looking to hire a full-time Care Management Training Specialist.  This role would work Monday through Friday, typically during daylight hours.  This role is eligible to work from home, however local and long-distance travel is required as needed for training at UPMC facilities.

The Care Management Training Specialist assess UPMC Care Management staff training needs, schedules/plans/delivers training classes, and maintains records of training activities for system-wide Care Management staff. They also coordinate and support Care Management information systems, processes, and procedures, and they assure that all processes and training are compliant with regulatory and JCAHO requirements. Additionally, the Training Specialist assists in the facilitation of all information system changes and enhancements, develops appropriate training material content, and assists in the technical component of the training program, while also responding to procedural questions and providing high level of technical and general support to the end user.


  • Assures quality of information of technology solutions through application-level testing and validates testing results.
  • Performs assessment of Care Management staff and implements appropriate training and development plan of action when indicated.
  • Actively participates in meetings related to development and enhancement of Care Management technology.
  • Provides on-site support of care management staff as appropriate based on identified learning needs.
  • Schedules, implements, and delivers training class for UPMC Care Management staff to reflect Care Management processes.
  • Support the vision of the UPMC Corporate Care Management in providing outstanding support, education, training, and development.
  • Acts as liaison between end user and internal ISD departments/outside vendors.
  • Collaborates with Care Management, ISD, Patient Access, and other departments to ensure training material is compliant with regulatory requirements.
  • Designs end user level procedures to support Care Management technology.
  • Creates user manuals, education materials, and resource guides for all new or updated system functions.
  • Measures/documents training results and maintains records of training activities.


  • Bachelor's Degree in Nursing or Science and an active PA RN License OR Master's of Social Work Degree (LSW) OR Clinical Social Worker (CSW).
  • Three (3) years' experience in a health care related field.
  • Previous care management experience including: Utilization Management, Care Management, or Social Work.
  • Understanding of clinical and Care Management processes.
  • Knowledge of medical necessity criteria.
  • Experience with Training and Development processes.
  • Excellent oral and written communication skills.
  • Critical thinking skills.
  • Organization/time management and prioritization skills.
  • Strong interpersonal and leadership skills.
  • Proficient in Microsoft Word, Microsoft Excel, and PowerPoint.

Licensure, Certifications, and Clearances:

  • Clinical Social Worker (CSW) OR Licensed Social Worker (LSW) OR Registered Nurse (RN)

UPMC is an Equal Opportunity Employer/Disability/Veteran

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More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.

   Current UPMC employees must apply in HR Direct

Security Alert

We are aware of scams targeting UPMC and other large companies that involve individuals posing as employees to illegitimately conduct interviews and extend false employment offers and payments to gain access to candidates' personal information. Please note that UPMC will not communicate with candidates through third-party email services like Gmail or Yahoo. While some interviews may take place via a video conferencing service, UPMC Talent Acquisition will not conduct interviews via Skype or Google Hangouts. UPMC will never ask for or disburse funds during the recruitment process. If you are hired into a role with a sign-on bonus or similar incentive, funds will be paid to you by UPMC after your start date.

If you suspect you have been a victim of a fraudulent UPMC job offer, please report the attempt using this form.