Description

Our focus at UPMC is to provide the best possible care to our patients and community members and sometimes, it’s the small things that make the biggest difference.  UPMC Presbyterian and UPMC Shadyside hospitals are both looking to add a few extra sets of hands in a Casual Hospitality Associate role to help with this mission. 

Whether you are a student, currently in a health-related program, or someone that is looking to pick up a few extra hours throughout the week, we would love to have you! 

Not a lot of time? Not a problem!  You have the flexibility to create your own consistent schedule around your schooling or extracurricular activities.  If you are willing to share your time, we welcome you to join our team.

The Casual Hospitality Associate position will provide a variety of support to our hospital units. Responsibilities can range from cleaning rooms and public areas, making beds, answering patient call bells, restocking supplies, greeting patients and their families, moving and/or walking with patients, or assisting with direct patient care tasks, depending on your level of experience.

This role focuses on patient safety, care, and satisfaction.

Responsibilities:

• Wiping down high-touch areas
• Refreshing family lounges
• Checking for expired supplies
• Passing linens, blankets, and pillows to patients
• Preparing patients for meal times

• EVS Associate Responsibilities:
  • Clean all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and equipment, following established procedures.
  • Remove trash from all assigned areas/replenish supplies, as needed.
  • Make beds, following established cleaning procedures in all patient discharge rooms and on-call rooms, as assigned.
  • Inspect and ensure that all assigned areas are properly cleaned and in good repair, reporting problems to the supervisor.
• Destination Coordinator Responsibilities:
  • Greet Hospital guests positively, and provide appropriate verbal assistance, guidance, and direction to visitors and patients, as needed.
  • Serve as a reference source regarding visiting hours, directions, package delivery, general admitting, and Hospital policies.
  • Issue courtesy parking discounts and free passes when appropriate.
  • Use the personal computer and CRT for dissemination of patient information.
  • Respect patient confidentiality and withhold restrictive information.
  • Assist with parking cashier functions and validate patient parking.
  • Responsible for following the mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the clinical care of any patient.
  • Issue patient scooters to patients and visitors, as needed.
• Transporter Responsibilities:
  • Transport patients and adjunct equipment via prescribed vehicles between patient units, treatment centers, and their designated areas in a safe, timely, and accurate manner.
  • Deliver supplies, equipment, and other materials to the patient units and other designated areas in a safe, timely, and accurate manner.
  • Perform inspections and disinfecting procedures on transportation equipment utilized by the department.
  • Record transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department.
  • Report the status of transportation activities and abnormal activities to the manager in charge.
• Food Service Attendant Responsibilities:
  • Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
  • Assembles and serves meals according to diet orders, menus, and patient/guest specific requirements.
  • Maintains food safety and quality by applying HACCP principles throughout service.
  • Adheres to department procedures regarding the operation of all food service equipment.
  • Performs sanitation for assigned work areas in accordance with departmental procedures and health department guidelines.
  • Serves patient meal tray using the designated department script, to include proper patient identification.
  • Follow all safety and sanitation regulations.

Qualifications

Qualifications

• High School Diploma or GED,
• OR one year of previous job experience required in lieu of HS Diploma/GED.
• Ability to follow written and verbal instructions.

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

Total Rewards

More than just competitive pay and benefits, UPMC’s Total Rewards package cares for you in all areas of life — because we believe that you’re at your best when receiving the support you need: professional, personal, financial, and more.

Our Values

At UPMC, we’re driven by shared values that guide our work and keep us accountable to one another. Our Values of Quality & Safety, Dignity & Respect, Caring & Listening, Responsibility & Integrity, Excellence & Innovation play a vital role in creating a cohesive, positive experience for our employees, patients, health plan members, and community. Ready to join us? Apply today.