Job Description

Job Title: Vice President of Product Development
Job ID: 650424
Status: Full-Time
Regular/Temporary: Management
Shift: Day Job
Facility: UPMC Health Plan
Department: HealthPlaNET Product Dev
Location: 339 Sixth Avenue, Pittsburgh PA 15222


The VP of Product Development performs a critical role in the leadership and development of UPMC's Population Health Management (PHM) technology application (HealthPlaNET) under the direct guidance of the HealthPlaNET Managing Director and VP of Consumer Innovation. In this capacity, the executive will lead clinical and technical innovation and the development of existing and new software that supports enhanced clinical workflows, offers decision support and other intelligent tools to aid the transformation of the clinical and financing services that yield consumer and business value. In conjunction with the other members of the HealthPlaNET leadership team, the VP of Product Development will propel the vision and development of HealthPlaNET, build customer relations across the care continuum, and contribute to the strategy and optimization of operational processes. The VP of Product Development will have specific responsibility for clinical product development and innovation to prepare for future models of risk sharing while also ensuring the applications functionality meets short and medium term clinical, operational, and business needs. The VP will develop, hire, and manage the product development team and ensure that the team is open, creative, and responsive to customer needs while attendant to the broader vision of a smart technology that connects the care continuum. The incumbent will productively challenge current state assumptions, support rapid-cycle design and development methodologies, and will identify critical external resources and partnerships that can accelerate progress toward the HealthPlaNET vision, support UPMC's strategic objectives, and/or supplement resources in order to adapt to changing needs. The successful candidate will have demonstrated successful product innovations and be committed, flexible, diplomatic and able to manage competing priorities in a fast-paced, complex matrixed organization. You will work as part of a dynamic team that brings together expertise in many disciplines including clinical service, knowledge management, business development, customer innovation, and information technology, to produce highly specialized software solutions to meet the rapidly advancing needs of healthcare today.


  • Balance internal and commercial priorities to optimize value and product offerings.
  • Be able to clearly articulate the value proposition and promise of the application as a whole and its modular components in order to help define and guide the creative development of all marketing and advertising material.
  • Build innovation portfolios specifying incubators, targeted market segments, pricing sensitivity analysis and revenue/ROI projections over: a three- to five- year development/implementation cycle.
  • Assemble innovation advisory groups, ideation groups, and development teams to champion each modules.
  • Build strong, productive working relationships across internal teams and UPMC Payer and Provider customers.
  • Contribute to and follow established HealthPlaNET and UPMC strategic roadmaps.
  • Develop and manage clinical product development and software innovation team responsible for facilitating the transformation of clinical work processes along the payer and provider care continuum and the supporting, creative technology requisite to enable this advance.
  • Engage in strategic and clinical workflow discussions, voicing sound clinical and technical opinions.
  • Ensure efficient request and prioritization processes that support metrics and ROI evaluation and that demonstrate impact, value and progress.
  • Establish a strategic development road map with internal and commercial considerations to advance key clinical modular components of the PHM technology including primary care, post-acute, hospital, and payer.
  • Further develop the intel for managing clinical service at financial risk.
  • Evaluate and identify opportunities for UPMC portfolio and partnership companies to derive value for the UPMC IDFS and the future commercial potential of the PHM technologies.
  • Generate new perspectives, frameworks or innovations and challenge the status quo.
  • Infuse collaboration, innovation, rapid cycle design, and prototyping into the product development team.
  • Monitor and evaluate market and competitive trends and forces and utilize insight to inform priorities and strategic roadmap contributions.
  • Present updates, defend priorities, and illustrate product vision for Senior Leadership.
  • Recommend potential partners and or contributors that catalyze or supplement portfolio development.
  • Serve as a key contributor in the development of the HealthPlaNET clinical vision as marketplace leader for PHM technology for the UPMC IDFS and Commercial markets.
  • Support and incorporate the advancement of decision support, analytical and intelligent processing tools in partnership with clinical research scientists, economists and analysts.
  • Synthesize and incorporate UPMC clinical, business, and strategic priorities into product offerings and product development schedules.


  • Masters or Bachelors degree in a health care, IT, innovation, business or related field required.
  • Advanced degree preferred. Clinical focus preferred.
  • Minimum 15 years professional experience including 10+ of each of the following: health care insurance or health care industry experience product development experience management experience with preference for staffing, team building and blending external and internal resources to achieve objectives
  • Demonstrated skills in business development 8 plus years of related clinical experience in workflow development, care management service, and clinical software development
  • Demonstrated success at building productive relationships in complex organizations
  • Creative thinker and problem-solver-ability to come up with new ideas and messaging concepts that meet current and future business objectives
  • Demonstrated success in defining and launching excellent software products, health care and analytics products preferred
  • Demonstrated ability to facilitate collaborative solutions to complex multi-disciplinary problems and articulate features and benefits to appropriate executive management audiences
  • Expertise in creating and building organizational support and developing and implementing new programs including the ability to manage multiple initiatives and projects varying in scope and complexity
  • Proven ability to drive results, lead cross-functional teams, influence others and foster collaboration
  • Proven expertise combining data analytics with qualitative and quantitative research to create actionable insights
  • Advanced knowledge of payer-provider risk sharing models required
  • A genuine passion for transforming the clinical health system and developing population health management software demonstrated through significant past projects
  • Working knowledge of healthcare regulatory, privacy, and security standards and how their evolution will impact product requirements
  • Strong knowledge of clinical work standards, process logic, guidelines, best practices
  • Experience in software innovation
  • Superior communication and analytical abilities required
  • Experience in working with developing clinical software for commercial clients
  • Experience working in a regulated, healthcare and financing environment
  • Experience in working with software companies and related innovators

    Licensure, Certifications, and Clearances:
    UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $0 to $0

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.

Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

Talent Network