Job Description

Job Title: Project Manager, Health Plan PMO
Job ID: 638184
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility: UPMC Health Plan
Department: Org Performance
Location: 600 Grant St, Pittsburgh PA 15219

Description

Purpose:

Are you an experienced project manager with a background utilizing Agile methodology to achieve positive results?  If so, an opportunity as a Project Manager with UPMC Health Plan's Project Management Office may be the perfect fit for you.  In this role, you will lead high priority projects and programs to success for the business by providing a clear vision of the projects' value, goals, and plan to achieve the projects' value and ROI.  Additionally, you will define the project metrics to with the responsible business owners and develop and maintain detailed project plans and reports.  The Project Manager will provide clear direction, leadership and accountability for project management efforts.


Responsibilities:
  • Apply best practices in project management, Agile, Lean, Six Sigma, and other applicable methodologies to maximize ROI.
  • Apply cross-functional, change management and implementation strategies; ensure that all of the participating parties have committed to effective implementation of the processes and procedures; providing synergies and value beyond what can be provided in a single functional areas.
  • Assist team members in resolving project problems; escalate issues when necessary, and facilitate decision-making.
  • Assist with achieving Operations division strategic goals as well as system strategic goals.
  • Assure quality of information through business case and process/application level testing; validate test results per the business needs.
  • Consistently demonstrate performance towards UPMC's values.
  • Develop and implement key metrics to measure and report on progress and value of initiatives.
  • Develop and maintain detailed project plans; this includes utilizing standard project documentation and methodology and project tracking and reporting procedure
  • Lead project teams to create enhanced business value and positive ROI.
  • Manage technology and business process improvement, ensuring value realization of project results for operations.
  • Proactively identify trends and process improvement opportunities across departments within projects and operations.
  • Provide concise and timely status reporting as required.
  • Work with other managers to achieve efficiencies across the integration of multiple projects and operational processes.

Qualifications

  • Bachelor's Degree. Major in in engineering, business, mathematics, statistics, health care, management, or related field. 
  • Master's degree preferred (extensive related - four plus years - experience will be considered). 
  • Four plus years of experience in operations. 
  • Two plus years of experience in project management. 
  • Strong leadership and interpersonal skills. Strong management, problem solving, organizational, and communication skills (oral and written) are required. 
  • Excellent Project Management skills. Ability to perform planning for multiple and/or large initiatives/projects, managing all tasks required to provide services to meet client and business needs within budget and targeted deadlines.  
  • Ability to effectively manage project business value, scope, time, cost, quality, people, communication, risk, procurement & vendors, and stakeholders.  
  • Excellent computer skills required, including Access, Excel, Word, Microsoft Project, and other pertinent software applications. 
  • Experience in health care insurance or health care industry preferred.
  • Experience in Medicare operations preferred.
  • Previous IT project management experience is preferred.
  • Strong knowledge/experience with Lean and Agile methodologies are strongly preferred.
  • Previous business process improvement experience is a plus.

Licensure, Certifications, and Clearances:
PMI's PMP Certification required or completion of UPMC Health Plan PM Certification within one year from date of hire.

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $32.95 to $55.80

Union Position: No

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UPMC VALUES

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

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DIGNITY & RESPECT
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