Job Description

Job Title: Systems Analyst - Associate (SQL Database)
Job ID: 661665
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: UPMC Health Plan
Department: Intake
Location: 600 Grant St, Pittsburgh PA 15219



Are you a recent graduate with knowledge in SQL database/coding and enjoy writing queries? If so, our Administration Finance department has a Systems Analyst - Associate (SQL Database) opening!
Under the general direction of the management team and senior staff, this  position provides basic analytical and/or programming services, defining requirements, developing and/or maintaining computer applications/systems, and providing services to meet client IT and business needs.

Apply Today!

  • Application Upgrades and Implementations Responsible for activities related to application upgrades and implementations: review and validation of functionality and reporting of issues; identify new functionality and hardware requirements as assigned; ability to create test plans.
  • Communication Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects.
  • Data Confidentiality/Security Maintain confidentiality of sensitive information at all times.
  • Data Quality Maintain data quality at all times.
  • Documentation Complete documentation/flow charting of system builds and maintain team's existing documentation. 
  • Demonstrates the ability to extract and document customer/business requirements and needs for use by the enterprise architecture and engineering teams (network, system, and software), under the guidance of senior team members.
  • End User Training Review and conduct gap analysis on existing training documentation. Partner with more experienced team members to observe end user training sessions.
  • Interactions with Others Successfully completes projects, tasks, and initiatives by embracing a team-first approach. 
  • Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. 
  • Shows the ability to adjust and be flexible to change by adapting approach when necessary.
  • Process Improvement Review and validate existing processes.
  • Project Management Contribute to project tasks and milestones typically under the direction of project manager/more experienced team members. 
  • Update all project management and time tracking tools accordingly.
  • Report Writing/Analysis Ability to write, analyze and make basic modifications to reports under the direction of more senior team members.
  • SDLC (System Development Life Cycle) Have a fundamental knowledge of the system/application development life cycle.
  • Second and Third Level Support (Including Maintenance Activities) Ability to triage support issues and escalate accordingly. 
  • Partner with team members to trouble shoot support issues.
  • Self-Development Responsible for continuous self-study, training's, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. 
  • Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors
  • System Integration Responsible for individual assigned tasks and validation of testing with system integration. Ability to modify existing test plans.
  • Vendor Relationships Interact with vendors (technical issues, project initiatives) under the direction of more experienced team members, as necessary.


  • Familiarity with modern technology and application support through education or practical experience. 
  • Highly driven and self-motivated to meet expectations. 
  • Ability to work independently and in a team based environment. Demonstrates thorough understanding of information technology fundamental tools and concepts (SDLC) of one of the information technology professional disciplines and applies that understanding to make independent practical contributions to IT work within a UPMC department or function. 
  • Completes on-going training on-the-job, through courses, self-study, certifications and/or advanced degrees to maintain and enhance technical and business capabilities. 
  • Additionally, this position may be required to maintain a stand by status as part of a rotation within the team. 
Preferred Skills:
  • Experience with SQL, writing code, or reporting data is strongly preferred
  • Degree in information systems
  • Prior experience in IT (internship) with technical services and integration teams to design, test, QA, validate and deploy appropriate business solutions. 
  • Must be able to work with aggressive deliverables within service quality based environment
  • Brings learner's mentality

Salary Range: $22.35 to $33.84 / hour

Union Position: No

Apply Current Employee?


At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

UPMC Ranked #17 Best Places for Women & Diverse Managers in 2018

Talent Network