Job Description

Job Title: Claims Examiner-Temporary
Job ID: 672896
Status: Full-Time
Regular/Temporary: Temporary
Shift: Day Job
Facility: UPMC Health Plan
Department: Operations
Location: 600 Grant St, Pittsburgh PA 15219



At UPMC, we're exceeding production and quality of designated standards for claims processing, and we want you to join our team! UPMC Health Plan is currently seeking full-time Claims Examiners.  As a key member of our team, you will manage adjudication of moderate to complex claims. Additionally, you will be responsible for processing moderate to complex claims, including COB (Coordination of Benefits), in accordance with company policies and procedures in a timely manner while meeting or exceeding production and quality standards. 

  • Assist other departments during periods of backlogs;
  • Effectively prioritize and complete all assigned tasks
  • Identify areas of concern that may compromise client satisfaction;
  • Maintain employee/insured confidentiality;
  • Maintain mail date integrity;
  • Openly participate in team meetings, provide ideas and suggestions to ensure client satisfaction, and promote teamwork;
  • Participate in training programs as available/requested;
  • Process MCNet/Batch Edit errors in accordance with designated standards;
  • Process standard to moderate claims, including COB, in accordance with company policies and procedures in a timely manner while meeting or exceeding production and quality standards;
  • Resolve outstanding holds in accordance with designated standards;
  • Work overtime as required per business need


  • High school graduate or equivalent preferred. 
  • One year of claims processing and/or equivalent education preferred. 
  • Knowledge of medical terminology, ICD-9, and CPT coding preferred. 
  • Knowledge of commercial, Medicaid, and Medicare products. 
  • Ability to use a QWERTY keyboard. 
  • Competent in MS Office and PC skills preferred. 
  • Working knowledge of COB (Coordination of Benefits) preferred. 
  • Ability to demonstrate organizational, interpersonal, and communication skills. 
  • Maintain designated production and quality standards preferred.

Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance or Act 34 Criminal Clearance with Renewa

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $0 to $0

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.

Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

Talent Network