Job Description

Job Title: Office Assistant II - Full Time - Bloomsburg ENT
Job ID: 670224
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: UPMC Susquehanna Medical Group
Location: 6850 Lows Road, Bloomsburgh PA 17815


Provide physician support and customer services including secretarial, clerical and reception duties in the front office area.

  • Actively practice behaviors associated with SH Service Excellence expectations.Smile at and greet everyone enthusiastically, treat everyone with respect, dignity and C.A.R.E. Be an ambassador for Susquehanna Health. Provide the best C.A.R.E. for our patients no matter what.
  • Assists with financial billing responsibilities of specific clinical area such as posting charges and payments.
  • Assume responsibility for personal development and education.
  • Ensures accurate insurance billing via registration process and properly preparing daily deposits.
  • Incorporate leading/evidence-based practice in quality/safety into every day work. Commit to high quality, safe work; encourage others to have similar standards. Identify processes/systems that could lead to inefficient practices, unsafe conditions, errors or adverse events. Avoid shortcuts to ensure quality and safety measures are not circumvented. Encourage patient and family involvement in processes involving patient safety. Speak up with other service partners to ensure high quality and safety. Report serious events/incidents per policy.
  • Know and follow all organizational/departmental policies/procedures.
  • Maintains an orderly and welcoming practice environment for staff and patients.
  • Maintains general office supply inventory.
  • Maintains physician's schedule.
  • Manages efficient filing and record maintenance systems.
  • Processes correspondence.
  • Receives and directs office communications (telephone, in person, electronic, or written).
  • Schedules patient appointments and diagnostic tests and manage referrals.


  • High School Diploma or equivalent required.
  • 2 years of progressively responsible clerical/secretarial experience required. Associates degree in lieu of required experience. 
  • Medical office experience preferred.
  • Strong computer skills preferred.
  • Previous scheduling and insurance certification background preferred.

Licensure, Certifications, and Clearances:
  • Act 33 Child Clearance with Renewal
  • Act 34 Criminal Clearance with Renewal
  • Act 73 FBI Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $14.40 to $21.61

Union Position: No

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