Job Description

Job Title: Hospitality Shop Clerk
Job ID: 675157
Status: Part-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: UPMC Horizon
Department: Lobby Shop
Location: 2200 Memorial Drive, Farrell PA 16121


Performs daily activities of Hospitality Shop, including counter, cash register, sales, restocking of supplies and cleaning.  This position will be various shift times, including every other Saturday.  This position will be located at UPMC Horizon. 

  • Assist in directing the daily activities of the volunteer workers.
  • Assist in training volunteers when directed.
  • Complete in-service programs, as appropriate to the position.
  • Establish and maintain good rapport and cooperative relationship with medical staff,co-workers, supervisors and others.
  • Exhibit integrity, courtesy, and respect for others.
  • Maintain a customer focused approach when dealing with patients/families, community, medical staff, ancillary departments and other.
  • Maintain cleanliness in accordance with state and hospital standards.
  • Maintain confidentiality of hospital and department information with no infractions.
  • Maintain professional, pleasant and effective communications both internally and externally.
  • Notify Coordinator when supplies are low
  • Perform cash register and sales responsibilities.
  • Perform counter responsibilities, including preparing and serving food.
  • Present self in a positive manner reflected by personal attire and etiquette.
  • Promote the hospital's image and maintains a positive and helpful attitude toward employees, physicians, visitors, and the community to enhance the hospital's reputation as a health care center.
  • Provide treatment, care and services appropriate to the ages of patients, families and visitors.
  • Restock supplies and food, as necessary. Call bakery to place orders, per procedure.
  • Seek and pursues process improvement opportunities by enhancing methods, procedures andsystems being utilized by UPMC Horizon.


  • High school graduate or GED.
  • Six (6) months food service or retail experience preferred.

Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $11.34 to $17.23

Union Position: No

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