Job Description

Job Title: Public Safety Dispatcher - Temporary
Job ID: 672644
Status: Full-Time
Regular/Temporary: Temporary
Shift: Variable
Department: HSD Public Safety
Location: 600 Grant St, Pittsburgh PA 15219


Responsible for the multiple monitoring and communications functions for the Public Safety and Facilities/Maintenance departments.  Handles the facility work order system and related functions.  Receives work order requests, issues work orders, monitors systems and alarms, receives telephone and radio calls and dispatches staff to routine and emergency situations.


  • High school diploma or equivalent 
  • 2 years of experience in one of the following is preferred: Public Safety, Security, EMS, Maintenance and/or Utility Services OR an Associate's Degree in related area.
  • Previous dispatching experience preferred.
  • Microsoft Office experience preferred.
  • Problem solving skills necessary to balance multiple duties and effectively assign priorities. 
  • Ability to prioritize multiple communications functions and adjust to immediate needs (i.e., manage radio dispatch, telephone and alarm notification and monitor CCTV as it relates to the particular incident.) 
    Interpersonal skills necessary to interact with a wide range of physicians, administrators, directors, staff and families.
  • Ability to effectively interpret and communicate via telephone and radio calls.
  • Ability to adjust from tedium of viewing multiple CCTV locations to demands of an emergency. 
  • Capability of dealing with the inherent stress of the environment. 
  • Ability to function as a resource for Hospital staff and provide excellent customer service.
  • Computer skills in both DOS and WINDOWS environments.

Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance or Act 34 Criminal Clearance with Renewa

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $0 to $0

Union Position: No

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