Job Description

Job Title: Receptionist SL
Job ID: 679131
Status: Casual
Regular/Temporary: Limited
Hours: M/T/TH 4:30pm - 9:00pm
Shift: Evening Job
Department: Administration
Location: 5340 Saltsburg Road, Verona PA 15147


Are you looking for a rewarding position perhaps after work, or simply in the evening hours?


UPMC Senior Communities could be the perfect fit for you! In this role, you will use your administrative skills daily!


This is a Monday, Tuesday, Thursday role working 4:30pm - 9:00pm.


 If this sounds like a good fit for you, we invite you to explore this Receptionist opportunity, and learn how you can make an impact in the lives of others while building the career you've always wanted.


Under general supervision, provide a variety of receptionist and clerical support duties.


  • Accept assigned duties in a cooperative manner.
  • Answer all inquiries according to facility policies and procedures, seeking direction as needed.
  • Answer incoming telephone calls on a multi-line telephone system on or before the third ring consistently.
  • Attend all mandatory educational offerings.
  • Direct complaints to appropriate department or staff.
  • Enforce visitation policies and procedures.
  • Follow Resident's Rights policies at all times.
  • Follow facility fire, disaster and evacuation policies and procedures as required.
  • Handle emergency situations in a calm, effective manner.
  • Interact with residents and residents' representatives and directs them to appropriate department or staff.
  • Maintain up-to-date emergency reference, key staff and medical staff telephone listing.
  • Must remain flexible in work schedule (overtime, evenings, holidays, etc.).
  • Observe all facility safety policies and procedures.
  • Observe infection control and universal precaution policies and procedures.
  • Prepare front desk schedule.
  • Prepare resident admission information including setting up a file and providing armband and identification card.
  • Provide clerical support as needed to ancillary departments.
  • Receive and respond courteously and appropriately to all inquiries made.
  • Receive, sort and distribute mail to correct department, resident or staff member in an accurate and timely manner.
  • Responsible for appropriately maintaining records of purchases for the gift shop, dietary department, and deposits for business office.
  • Screen all individuals coming into the facility and exercises good judgment in granting entrance.
  • Screen and direct all incoming calls in a courteous efficient manner to the proper department or staff member.
  • Work cooperatively with all facility staff.


  • Completion of High school diploma or equivalent, superior interpersonal skills required.
  • Must be able to type at a speed commensurate with job demands.
  • Previous experience with business office equipment including: typewriter, computer, paging system, multi-line telephone system, copier and fax machine.

    Licensure, Certifications, and Clearances:
    UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $12.12 to $18.40

Union Position: No

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