Job Description

Job Title: Emergency Department Registration Representative
Job ID: 180000BN
Regular/Temporary: Regular
Shift: Variable
Department: Rev Cyc Patient Access
Location: , Pittsburgh PA


Are you a compassionate individual who thrives in a fast-paced work environment?  Are you looking for a rewarding career that offers growth, a great benefits package, and excellent company culture?  Share your name with us today to learn more about becoming an Emergency Department Registration Representative.


In this role, you are responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, and connecting patients to financial advocacy resources when appropriate.  You’ll also be responsible for updating patient’s demographics and insurance coverage information, collecting consent signatures and promoting an overall culture of service excellence. 


We have a variety of openings in our Emergency Department location throughout Allegheny County.  We have a variety of hours available, to include daylight, evening, and overnight hours, for full-time, part-time and casual employment.


We look forward to connecting with you!


  • Completion of high school graduate or equivalent.
  • Two years of experience in a healthcare setting or one year of experience in a medical/billing/fiscal setting or six months of experience in a UPMC Patient Access Position.
  • Medical Terminology, third party health care coverage experience and strong understanding of managed care regulations are preferred.
  • Experience with personal computer based applications, other various office equipment and proficient typing skills.
  • Excellent interpersonal, written and verbal communication skills are required.
  • Initiative to work productively with minimal supervision.
  • Able to work well under pressure.

Licensure, Certifications, and Clearances:

  • Act 34 Criminal Clearance
  • Act 33 Child Abuse Clearance
  • Act 73 FBI Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $13.32 to $20.31

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.

Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

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