Job Description

Job Title: Manager, ISD
Job ID: 180000IK
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Department: HPLAN-Data Services
Location: 600 Grant St, Pittsburgh PA 15219


The Manager provides leadership to the day to day operation, support, development, installation, and delivery of technology products and services within the department or business unit.  The Manager is further responsible for the identification and development of talent and for managing performance to ensure business goals and objectives are met, if not exceeded. This position sits on the Health Plan Data Services team. 


  • Manages a single team function of individual contributors. 
  • Completes performance evaluations and coaches/mentors staff. 
  • Contributes to department's short-term strategy and goals. 
  • Provides input on budget planning. Responsible for managing to budget. 
  • Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects within department. 
  • Facilitates successful completion of projects, tasks, and initiatives by embracing a team-first approach. 
  • Works in collaboration with multiple teams and offers feedback, where appropriate, to complete individual and group efforts. 
  • Identify, create and apply process improvement to increase product and service quality to achieve business objectives. 
  • Responsible for ensuring that service is provided to the ISD client community, patients, families and visitors, while protecting the integrity and confidentiality of all data and information through physical and electronic measures. 
  • Responsible for continuous self-study, training's, partnering with management, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. 
  • Seeks feedback from management and team for development and effectively incorporates feedback into work and behaviors.



  • Nine years of total related experience, with at least two years' experience in a leadership role OR equivalent combination of education/experience.
  • Strong project management, problem solving, organizational, relationship, communication, and negotiation skills (oral and written) are required.
  • Strong understanding of IT strategy and how it relates to business objectives.
  • Ability to apply extensive experience to highly complex problems.

Preferred Qualifications:

  •      Familiarity with modern database and information system technologies.
  •      Hands-on experience using data integration tools for ingesting, processing (cleaning, enriching, etc.), and loading high-volume data.
  •      Informatica Experience preferable but not required.
  •      Understanding of data warehousing, data architecture, data quality processes, data warehousing design and implementation, table structure, fact and dimension tables, logical and physical database design, data modeling, reporting process metadata, and ETL processes.





Salary Range: $39.94 to $64.95

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.

Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

Talent Network