Job Description

Job Title: Government Products Sales Representative
Job ID: 681235
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: UPMC Health Plan
Department: Medicare & SNP Sales
Location: 600 Grant St, Pittsburgh PA 15219


Are you a customer service champion with previous experience in a role with heavy phone communication?  If so, an opportunity as a Government Product Sales Support Representative may be the perfect fit for you!   

This position is responsible for handling inbound calls and making outbound calls to offer Medicare education, benefit reviews, and plan recommendations in order to grow UPMC for Life health plan membership.  Responsible for achieving monthly quotas and department sales goals.  This role will work a flexible schedule with some evenings required.  Additionally, this role will require the incumbent to work occasional Saturday shifts.

  • Develop and manage key community contacts.
  • Hold employee meetings.
  • Maintain Government products marketing database.
  • Participate effectively as a sales representative by the distribution of information andmarketing opportunities. Ensure that advertisement and promotion activities enhance the Government Products in the target market segment.
  • Participate in community events such as: health fairs, business fairs, school events, etc.
  • Responsible enrollment of new members in approved service area. Incorporate use ofproduct knowledge, experience and training.
  • Telemarketing.
  • Work cooperatively with outside agencies.


  • An Associate's Degree, a Bachelor's Degree preferable in Marketing, Public Relations or Communications, or Social Work. 
  • A core curriculum in organizational communication would be beneficial. 
  • Well versed in contemporary marketing strategies, conducive to different ethnic groups. 
  • Health and Accident Insurance License within 90 days 
  • Two to four years of experience in customer service, with direct experience in the medicare market would be beneficial.
  • Excellent verbal and written communications skills as demonstrated by past work experience. 
  • Must own automobile registered and insured in Pennsylvania. 
  • Valid PA drivers license.
  • Previous sales experience is a plus.
  • Previous experience in a role with heavy phone communication is strongly preferred.
  • Previous health insurance experience is preferred.

Licensure, Certifications, and Clearances:
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $18.24 to $30.32

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.

Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

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