Job Description

Job Title: Gift Shop Clerk
Job ID: 685709
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility: UPMC Presbyterian
Department: Administration
Location: 3459 Fifth Avenue, Pittsburgh PA 15213

Description

Purpose:
The Clerk handles the sale of merchandise to the consumer. The Clerk is responsible for the general up keep of the Shop and performs all duties as required to ensure the daily operations are handled in an efficient and effective manner.  This position will have various shift times, and will include weekend hours.  As the public face for LHAS, the Gift Shop Clerk is expected to be continuously updating their knowledge of the company’s product, services, and policies.


Responsibilities:
  • Answer any incoming phone calls and directs calls appropriately.
  • Assist customers with gift/flower suggestions and refers any customer complaints to Manager of Clerk II.
  • Conform to The Basics of Service Excellence as described in the hospital's orientation program.
  • Count change bank, Lottery bank and reconciles Lottery receipts at end of day when closing.
  • Inform Manager or Clerk II when stock items or supplies are low in need of re-ordering.
  • Maintain quality control of outgoing merchandise.
  • Maintain shop (i.e. dusting, cleaning, rubbish removal) to ensure a safe and aesthetic environment.
  • Operate cash register and Lottery machine, opens and closes Shop.
  • Receive incoming merchandise, checks invoices, unpacks and assists with pricing as directed by Manger or Clerk II.
  • Stock candy, magazines and merchandise on a daily basis as necessary.
  • Work weekends, evenings or holidays as needed.

Qualifications

  • High school diploma of equivalent and a minimum of one years experience in retail sales, or a combination of education and experience is required
  • Previous retail experience preferred
  • Previous cash handling/cash register experience preferred 

Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $0 to $0

Union Position: No

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