Job Description

Job Title: Quality Assrce Analyst - Procurement Operations
Job ID: 685773
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Department: SCM Proc2Pay Operations
Location: 600 Grant St, Pittsburgh PA 15219


Job Summary:

Procurement Operations provides services to all integrated facilities and supports the procurement of assigned goods and services. The Quality Assurance Analyst will Act as SPA (Single Point of Accountability) for inquires related to requisitioning, purchasing, and the status of goods/services procured. Quality Assurance - Procurement Operations works under the direction of Supply Chain Management. The Quality Assurance Analyst - Procurement Operations will support and assist with development and implementation of Supply Chain initiatives that reduce operational cost and improve service levels. They will focus on the remediation of operational procure to pay process gaps by determining root cause and implementing corrective actions. The Quality Assurance Analyst must collaborate effectively while managing multiple tasks, tight deadlines, and high pressure situations.

  • Complete and ensure compliance to SOX testing and SOX compliance
  • Develop, review, and maintain procedure documents
  • Maintain and provide sales tax exempt certificates as requested
  • Participate on cross functional teams (internal and external) to support business objectives
  • Perform a routine review of customer inquires and identify trends and opportunities for process improvements
  • Performs related responsibilities as required/assigned
  • Provide routine training and support on procurement policies & procedures, technology, and customer procure to pay channels
  • Respect and maintain the confidentiality of all patient, physician, and hospital related information
  • Support customer inquires regarding procurement processes, RUSH orders, vendor/item selection, and purchase order status
  • Support purchase order expediting, end user item fulfillment requests, resolution of PO/invoice match exceptions , and facilitate the return of products received (RMA/RGA process)


  • College Degree in Business or Technical field and three years previous purchasing experience or High School Diploma and five years previous purchasing experience
  • Purchasing management designation/certification (CPM or APP) preferred
  • Need to demonstrate strong organization and communication skills, ability to provide exceptional customer support, ability to execute complex analytics in support of problem resolution, and be a self-starter and work well as a member of a teamĀ 
  • Demonstrated in-depth knowledge of Procure-to-Pay processes
  • Working knowledge of PeopleSoft or similar ERP is preferred
  • Working knowledge of Microsoft Office is preferred

Licensure, Certifications, and Clearances:
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $20.60 to $35.57

Union Position: No

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