Job Description

Job Title: Director, Practice Management - Pediatrics - Erie, PA & Jamestown, NY Areas
Job ID: 691017
Status: Full-Time
Regular/Temporary: Regular
Hours: Daylight, Monday thru Friday
Shift: Day Job
Facility: Children's Community Pediatrics
Department: Administration
Location: 3580 Peach Street, Erie PA 16508


Do you have a wealth of experience in practice management? Are you looking for the next big step in your career? Are you passionate about healthcare and pediatrics? Consider this fantastic new opportunity!

Children's Community Pediatrics is actively seeking a full-time Director of Practice Management to support our practice locations in the Erie, PA area and Jamestown, NY area. This Director will have oversight of 3 practices and 1 express care site in Erie, and 1 practice in Jamestown.

With Children’s Community Pediatrics (CCP) is a network of pediatric physician practices and express clinics. Our offices are located throughout western Pennsylvania, making it easy for children to receive standard well and sick care. We also offer a variety of specialty services – from Behavioral Health to Children’s Dermatology to Weight Management – so that families experience continuity of care.

Under the leadership and guiding principles of Children’s Hospital of Pittsburgh of UPMC, the CCP network consists of trusted pediatric providers.

Certified as a Primary Care Medical Home from The Joint Commission, CCP puts children at the center of health care decision-making. Our medical team will work with families to coordinate and personalize care.

Our Joint Commission accreditation also demonstrates our compliance with the highest national standards for safety and quality of care. We strive to continually improve the patient experience at each and every visit.

As Director, you will manage all operational aspects of these practice sites in Erie and Jamestown to ensure quality patient care.

Does this sound like the perfect fit for you? Apply today!

  • Analyze financial data for variances. Review with physicians and managers to develop methods for increasing revenue and reducing expenses.
  • Assist in physician relations as needed.
  • Coordinate and assist in the recruitment of staff and new practices which may include due diligence, practice valuations, contract negotiations, and staffing.
  • Coordinate new practice installations as well as divestitures.
  • Develop strategic plan for practices.
  • Ensure appropriate and high quality staffing of the practice through strategic placement of office coordinators, office managers, or practice managers.
  • Ensure that all revenue cycle benchmarks are met.
  • Establish and maintain good rapport and cooperative relationship with medical staff, co-workers, supervisors and others.
  • Exhibit integrity, courtesy, and respect for others.
  • Liaison for construction, renovation projects and building utilization. Assess existing needs and plan for new programs to meet the needs of the community.
  • Maintain a current and in-depth knowledge of resource based relative value scale and its impact in the operations of the practice.
  • Maintain confidentiality of hospital and department information with no infractions.
  • Maintain professional, pleasant and effective communications both internally and externally.
  • Monitor the practice's operating statistics and patterns to isolate trends and changes, thus ensure that the practice is maintaining its place and competitive edge, as well as identify new market areas.
  • Participate in development and execution of marketing strategies for the practices.
  • Participate in physician contract negotiations.
  • Present self in a positive manner reflected by personal attire and etiquette.
  • Promote the hospital's image and maintain a positive and helpful attitude toward employees, physicians, visitors, and the community to enhance the hospital's reputation as a health care center.
  • Promotion of excellent patient satisfaction to the patients and office staff.
  • Serve as liaison and conduit to various CMI and UPMCHS departments and resources.
  • Supervise and oversee the practice budgets.
  • Work as a team with administration, physicians and managers to determine the effectiveness of current procedures and plans, and develops and implements new systems for efficient and improved utilization of operations.


  • B.S. degree in business, health care administration, or a related area is required 
  • 5 years experience in management of a large physician practice with multiple offices.
  • Good oral and written skills, ability to communicate with hospital contacts both on the telephone and directly and effectively communicate with all age groups, populations, and individuals within the hospital.
  • Previous clinical background/experience is a plus, but not required
  • Familiarity with hospital computer systems a plus
Licensure, Certifications, and Clearances:
  • Act 33 Child Clearance with Renewal
  • Act 34 Criminal Clearance with Renewal
  • Act 73 FBI Clearance
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $0 to $0

Union Position: No

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