Job Description

Job Title: Systems Engineer - Sr (Azure Cloud Engineer)
Job ID: 669350
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility:
Department: PAG00 - HPLAN Consumer Tech
Location: 600 Grant St, Pittsburgh PA 15219

Description

Purpose:

Under the direction of management and more senior members of the team, the Systems Engineer - Senior maintains systems, leads projects, provides end user support, contributes to team documentation, and seeks out process improvement. Responsible for managing POCs and evaluating new technologies. Acts as liaison to vendors for advanced troubleshooting. The Systems Engineer - Senior will act as a mentor to junior members of the team. This position will sit within UPMC Health Plan.

Primary Responsibilities:
  • Communication - Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects.
  • Core Technology Concepts - Responsible for understanding of complex technologies and their use. Demonstrates initiative to learn about current and future technologies.
  • End user support - Resolve complex end-user support issues independently. Responsible for assisting less experienced staff with end-user support issues. Responsible for ensuring there is resolution or that the end-user is connected with the appropriate resources for issues resolution.
  • Interactions with Others - Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary. Mentors less experienced staff.
  • Maintenance/Upgrades - Develops maintenance/upgrade plans with assistance of lead/expert. Responsible for maintenance and upgrades. Responsible for assisting with Disaster Recovery Plan
  • Project Management - Complete assigned project-related tasks with independently. Responsible for time tracking and updating documentation. Lead small to medium sized projects. Collaborate with other technical teams, as appropriate, for successful completion of project. Participate in POC evaluations.
  • Self Development - Responsible for continuous self-study, training's, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors.
  • Troubleshooting/Critical Thinking - Independently resolve issues. Offer input on issue resolution and mentor less experienced staff with issue resolution.
Additional Responsibilities 
  • Build new applications in a PaaS or IaaS instance in Azure

  • Use native Azure and third-party tools to inspect applications and resources for compliance and policy violations and correct where necessary

  • Audit access on a regular basis to ensure security has not been compromised

  • Work with UPMC Architects to develop and maintain roadmap for Azure with Key new features and release dates to drive forward growth, and feature adoption.

  • Work with DevOps team to automate deployments using CI/CD tooling.

  • Work with Development teams on product needs and advise to best fit PaaS, IaaS, and tier for the need

  • Work with infrastructure team to automate Network resource provisioning to ensure connectivity and proper routing of traffic between subscriptions and applications.

  • Work with infrastructure team to complete monitoring requirements to Azure native or third-party monitoring tools

  • Use automated tooling to alert on non-compliant resources/.

  • Review existing applications for compliance and corrective standards.

  • Ensure new applications are built per UPMC standards

  • Document product onboard process with key information, and security details

  • Create automation tasks and books on all functions for future use

  • Create and manage security at the subscription and resource group levels

  • Create and use ARM templates.

  • Apply and configure policies

Qualifications

  • Typically has 5+ years experience with complex systems environments through education or practical experience. 
  • Mastery of standards IT procedures and protocols. 
  • Shows the ability to lead junior team members with enforcing compliance of procedures and protocols. 
  • This position may be required to maintain a 24/7 off hours support as part of a rotation within the team. 
  • The frequency varies based upon the number of colleagues in the rotation.
Preferred Skills 
  • Minimum 2-3 years Azure working experience
  • Minimum 2-3 Year PowerShell experience
  • Functional to expert knowledge of ARM templates, Azure policies, RBAC configuration and assignment, NSG, PaaS system types (applications, APIs, cloud service, app service)

  • Knowledge and working experience in Azure enterprise and DevTest lab a plus

  • Knowledge of Azure financial and licensing a plus

  • Ability to manage time effectively and produce desired results on a timeline

  • Good clear communication and reporting

  • Knowledge and ability to suggest service tiers based on requirements


Licensure, Certifications, and Clearances:
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $39.94 to $64.95

Union Position: No

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