Job Description

Job Title: Direct Support Professional (Residential)
Job ID: 694780
Status: Full-Time
Regular/Temporary: Regular
Facility: UPMC Mon Yough
Department: MR CLAs
Location: 500 Walnut Street, Mckeesport PA 15132


This position entails working with intellectually disabled adults within a 24-hour supervised Community Living Arrangement (CLA) program. This worker must ensure the safety and well-being of the residents throughout his/her shift, while treating individuals with respect, dignity and giving opportunities to grow and develop at their own pace. The Direct Support Professional is responsible for maintaining HIPAA and Code of Federal Regulations Chapter 42 Public health confidentiality standards.


  • Accompany and assist residents on all appointments.
  • Active participant in recreational and leisure activities by planning, organizing and/or attending with transportation plan identified.
  • Assist residents in all aspects of teaching and/or completing with residents all adult daily living skills, including personal hygiene, bathing, toileting, oral hygiene, dressing, cooking, cleaning, shopping, running errands, transportation, packing lunches, laundry, etc.
  • Assist with the development, implementation and documentation of the individual client program issues, such as the ISP, assessment, outcomes, monthly summary, etc.
  • Basic computer knowledge required or the willingness to learn. Assist individual with banking, spending money, bill paying, recreation money, bus fare, laundry money, as well as assisting with grocery shopping and the calculation of the individual's grocery money. Budgeting individual funds to pay monthly bills, monitor spending money, filling out necessary forms.
  • Be able to perform computer tasks within several software applications including but not limited to Microsoft Office, PsychConsult and payroll system.
  • Cash box responsibility as assigned. File outdated staff notes, progress notes and other paperwork as directed. Inventory and reorder all paperwork forms and supplies. Attends meetings as required. Assists other programs as directed.
  • Complete regular household cleaning chores including, but not limited to: defrosting the refrigerator, stove/oven cleaning, curtains/drapes, windows, marks on walls, bathroom cleaning, etc.
  • Completion of all paperwork, as required, in a timely fashion with signature and date. Paperwork includes progress notes, staff notes, goal plans, appointment sheets, time sheets, expense sheets, etc.
  • Ensure the residents' environment is continuously clean, safe and secure.
  • Maintain awareness of current ISP for individuals assigned and agrees to adhere to the content of the ISP in delivery of Supports and supports.
  • Medication administration as mandated and trained under the Department of Public Welfare for staff who work in Pennsylvania's community-based ID programs.
  • Monitor the residents living area for hazardous and routine maintenance conditions and the reporting of such conditions upline.
  • Obtain 24 hours of staff development per year in accordance with our program policy and procedures, as well as, state and county regulations.
  • Operate an automobile or van (including lift accessories) as appropriate to provide client transportation.
  • Provide quality Supports at all times to residents regardless of medical and psychiatric behavioral issues. Supports may include CPR, first aid, behavioral programming, goal plans, etc.
  • Provide support and guidance to residents for their emotional, social and intellectual growth.
  • Remain calm, cooperative and supportive while on duty, especially in emergency and unsettling circumstances.
  • Report to work with regular attendance and be able to stay awake throughout your shift as well as not leave residents unattended until a staff person arrives to relieve you of duty.
  • Responsible for ongoing monitoring to know where residents are located and what they are doing to ensure residents safety and well-being when home and in the community including bed checks if indicated.
  • Responsible for personally reporting yourself off to your supervisor or the designated supervisor on-call at least four hours prior to your shift.
  • Responsible in assisting residents to eat well-balanced diets and/or follow specific doctor ordered diets.
  • Work independently, under stress and change while performing multiple tasks simultaneously. Cannot impose personal beliefs and practices on others, as well as keeping personal matters out of the work environment.
  • Working knowledge of all resident files including medical, central, programming, goal plans, support Supports, etc.


  • High school diploma or GED required. 
  • Prior human services experience preferred. 
  • Driving: Must have a valid PA drivers license and meet the guidelines to be accepted on the agencys vehicle insurance policy 
  • Medical: Upon hire, provide a current physical and Mantoux test, and then ongoing as required by the Department of Public Welfare (DPW).

Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance
  • Cardio Pulmonary Resuscitation
  • Driver's License
  • Older Adult Protective Services Act

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $11.34 to $17.23 / hour

Union Position: No

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