Job Description

Job Title: Training Specialist I
Job ID: 688725
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: Community Care Behavioral Hlth
Department: Training
Location: 339 Sixth Avenue, Pittsburgh PA 15222


Do you have a Bachelor’s degree with 3-5 years of related experience? Are you self-driven and detail-oriented? Do you enjoy managing multiple projects at once? If so, UPMC may have the perfect fit for you!



UPMC is hiring a full-time Training Specialist I to support the Training Department within Community Care Behavioral Health (CCBH). This is a Monday through Friday daylight role (8:00 a.m. – 4:30 p.m. or 8:30 a.m. – 5:00 p.m.) and is based in downtown Pittsburgh, PA. Regular travel will be required.



Behavioral health experience is preferred. Excellent communication skills are required.


The Training Specialist position is successful support of the processes and procedures for provision and administration of training and educational events for network providers and internal Community Care staff. These responsibilities are an integral part of the company goal of delivering high quality, cost effective services to Community Care Members and families.


  • Assist in the planning and development of Community Care staff in-service training activities including orientation, scheduling and notification of trainings.
  • Maintain database of contracts, facilities, resources and systems for registration and tracking of training activities and needs.
  • Maintain the schedule of relevant internal and external training and educational activities for Community Care and maintain both electronic and paper records of all training activities.
  • Participate in designated committees, internally and in the community, in particular those related to recovery activities and practices.
  • Participate in the design and development of educational presentations and training to providers, state and federal agencies, community groups and other parties in collaboration with appropriate Community Care management and front line staff, including the systems and procedures for implementing these presentations and trainings.
  • Represent Community Care at meetings, committees, and special task force work groups related to Training and Education.
  • Support the Training Team as needed.


  • Bachelors degree, with emphasis on communication, data management, or human services.
  • 3-5 years experience, with experience in a behavioral health related environment preferred with an emphasis on experience in recovery based activities.
  • Knowledge of recovery systems.
  • Knowledge of managed care functional areas, including terms and definitions.
  • Specific knowledge of recovery principles and best practices.
  • Strong interpersonal and verbal skills.
  • Detail oriented. Planning and coordination abilities.
  • Excellent oral and written communication skills.
  • Sensitivity to ethnic and cultural diversity.
  • Ability to travel, with occasional out of town and/or overnight travel possible.
  • Ability to form and maintain relationships with members of the provider community and advocacy community, in particular recovery based programs.
  • Ability to work collaboratively with various stakeholders, both internal and external required.
  • Responsive to deadlines with work completed on or before deadline 95% of the time.
  • Demonstrate skills in the use of computer programs such as Excel, Outlook and management of electronic mail and filing.

Licensure, Certifications, and Clearances:

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $18.24 to $30.32

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.

Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

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