Job Description

Job Title: Scheduling Assistant-Home Health (Temporary)
Job ID: 693804
Status: Full-Time
Regular/Temporary: Temporary
Shift: Day Job
Department: Central Scheduling
Location: 200 North Pointe Circle, Seven Fields PA 16046


Coordinates scheduling functions for the multidisciplinary team under the direction of the Supervisor.


  • Attends compliance training and adheres to the organization standards of conduct, policies and procedures.
  • Calls all new patients for an admission visit or Resumption of Care visit.
  • Efficient use of Scheduling software package.
  • Focuses on customer service and continually strives to perform duties of their job in a manner that will result in optimal patient satisfaction. Answers patient calls timely and forwards appropriately for resolution to promote patient satisfaction and increase our patient's perception of the timeliness of how the department dealt with issues and/or concerns.
  • Forward individual schedules to staff for patient visits next day.
  • Identifies, develops and participates in process improvement opportunities within home health that will enhance the quality of service we provide.
  • Monitors referral software package for new admissions and resumptions of care and notifies Scheduling Coordinator.
  • Performs duties and job responsibilities in a fashion which coincides with the service management philosophy of the organization.
  • Proven ability to facilitate change. Proven ability to multi task and prioritize work
  • Reconciles/validates and processes daily activity records for all patient visits for individual staff.
  • Rotate weekends and holidays with flexible hours.
  • Schedule admissions within 24 hours of receipt but no later than 48 hours.
  • Schedules all patient visits based on patient needs, productivity expectations and staffing.
  • Updates the schedule daily as directed by the Case Manager and/or Scheduling Coordinator.


Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance or Act 34 Criminal Clearance with Renewa

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $0 to $0

Union Position: No

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