Job Description

Job Title: Practice Manager
Job ID: 696850
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Department: ZCMS1 Hanzlik, Wang, DeFrances
Location: 1800 Union Avenue, Natrona Heights PA 15065


UPMC Community Medicine Incorporated is seeking a full-time Practice Manager for its Natrona Heights Outpatient Center!

The Practice Manager will be responsible for directing, supervising, and coordinating staff and operations at physician offices and clinic sites in order to provide quality, cost-effective care.


  • Communicate effectively with senior management and physicians, providing regular updates on operations.
  • Ensure compliance with all UPMC Health System and USO policies and procedures, including maintaining patient confidentiality.
  • Ensure compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health).
  • Identify and resolve work problems to ensure quality patient service.
  • Maintain strict confidentiality related to medical records and other data.
  • Manage all functions of the financial and patient management system at physician offices.
  • Manage daily operations at physician offices and clinic sites,
  •  and coordinate work activities.
  • Manage schedules and call-offs.
  • Ensure office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
  • Recruit, hire, train, and supervise assigned clerical personnel in satellite facilities.
  • Responsible for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
  • Work with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meet performance and budget objectives.


  • Bachelors Degree in Health or Business Administration AND three years of office management experience, including one year in a health care organization.
  • OR Masters Degree in Health or Business Administration AND one year of office management experience in a health care organization.
  • OR Associates Degree in Health or Business Administration AND eight years of office management experience, including one year in a health care organization.
  • OR High School Diploma AND eight years of office management experience including one year in a health care organization.
  • Experience with managing facilities preferred.

    Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance
  • Basic Life Support or Cardio Pulmonary Resuscitation

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $23.73 to $40.69

Union Position: No

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