Job Description

Job Title: Systems Engineer - Inter
Job ID: 682534
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Department: ISD EHR Technical Team
Location: 3600 Forbes Ave, Pittsburgh PA 15213



This position is on the Application Technology Management Services team located in Oakland. Direct responsibilities include day to day support for UPMC’s Cerner EMR. In addition to production and development environment support, work will include projects including technology and system health upgrades, new functionality implementations as well as support for hospital rollouts. Hands on experience with Linux, Windows, Websphere, Cerner Middleware and Ibus technologies. This position will take part in an on-call / night shift rotation.

  • Communication - Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects.
  • Core Technology Concepts - Responsible for understanding of moderately complex technologies and their use. Demonstrates initiative to learn and expand upon knowledge.
  • End user support - Resolve moderately complex end-user support issues with the assistance of more senior level team members.
  • Interactions with Others - Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary. Mentors less experienced staff.
  • Maintenance/Upgrades - Follow documented procedures for maintenance and upgrades. Assist senior team members with upgrade and maintenance plans. Responsible for assisting with Disaster Recovery Plan.
  • Project Management - Complete assigned project-related tasks with limited guidance. Responsible for time tracking and updating documentation.
  • Self Development - Responsible for continuous self-study, trainings, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors
  • Troubleshooting/Critical Thinking - Independently resolve basic issues. Shows the ability to offer input on issue resolution


  • Typically has 2+ years experience with complex systems environments through education or practical experience. 
  • Demonstrated ability to perform standard IT procedures and protocols. 
Preferred Skills:
  • Windows Server(2008-2012R2)

  • Database Technologies (MSSQL, MySQL, Oracle)

  • Unix / Linux (AIX, RHEL)

  • Citrix Xenapp / PVS

  • Websphere / Apache Webservers

Salary Range: $35.09 to $53.48

Union Position: No

Apply Current Employee?


At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

UPMC Ranked #17 Best Places for Women & Diverse Managers in 2018

Talent Network