Job Description

Job Title: QA/QC Coordinator
Job ID: 697618
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: UPMC Passavant
Department: Lab Administration
Location: 9100 Babcock Blvd, Pittsburgh PA 15237


UPMC Passavant is excited to be hiring a QA/QC Coordinator! This role will be located at Passavant McCandless with occasional travel to Passavant Cranberry and St. Margaret locations. You would be scheduled Monday-Friday daylight shifts.

This position coordinates the quality management, safety and regulatory activities for the laboratories. This coordination includes the hospital, clinics, satellites special function labs and point-of-care-testing. The QA/QC Coordinator acts as the liaison between nursing, the laboratories and the Department for Quality Management and Assessment.

  • Adhere to abnormal and/or critical results reporting policy and turn-around-time policy.
  • Adhere to all safety policies as outlined in the Laboratory Safety Manual.
  • Adhere to personal appearance standards and displays hospital ID badge.
  • Adhere to the compliance policy and serves as a resource for subordinate questions.
  • Assist satellite labs with preparation of QA Manuals.
  • Chair and direct monthly QI meetings.
  • Chair the Laboratory Safety Committee and prepare laboratory safety manuals.
  • Comply with and support Hospital policy for all regulatory activities including those that do not directly affect the Department of Pathology.
  • Comply with attendance and tardiness policy. Help to monitor subordinate attendance and tardiness.
  • Coordinate monthly data collection.
  • Coordinate the bi-annual accreditation and interim inspection by the CAP, including the registration, fees, applications, actual inspection and conferences, and responses to all deficiencies.
  • Create QI in-service documentation and conduct QI training sessions with regards to QI reporting via Client Server.
  • Define and maintain QA deficiency and resolutions dictionaries.
  • Implement and monitor a laboratory compliance program to comply with all federal regulations.
  • Lead team to develop standards for QA and to use standard QA techniques to investigate solutions when thresholds are exceeded.
  • Maintain confidentiality regarding patient, hospital and laboratory business.
  • Maintain records of all activities on file for reference.
  • Maintain records of all permit numbers and category classifications.
  • Monitor QA indicators, develop plans to resolve problems, investigate solutions ongoing.
  • Obtain all PA and any other appropriate state laboratory permits and insure annual renewals and payment fees.
  • Obtain proper federal (CLIA) certifications for all laboratories and maintain records of all technical personnel and laboratory testing (including instrumentation and methodology). Update these lists quarterly and forward to HCFA.
  • Participate in and monitor quality assurance indicators.
  • Participate in the JCAHO functions when requested and work closely with the Quality Management and Assessment Department.
  • Participate in the management and evaluation of the laboratories Quality Improvement programs by coordinating activities to ensure compliance with the requirements of the UPMC's Quality Improvement Policy, state and federal agencies and accreditation agencies.
  • Prepare a monthly status report for medical directors and administrative director and discuss QA with medical directors monthly.
  • Prepare and submit a quarterly report to the Administrative Director, Laboratory Medical Directors and the Quality Management and Assessment Department.
  • Represent the laboratory at appropriate Hospital committee meetings.
  • Responsible for following the mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the clinical care of any patient.
  • Responsible for teaching and monitoring compliance to safety regulations. Investigate all safety accidents and incidents that occur in the laboratory areas.
  • Schedule and organize all state inspections that may be required.
  • Serve as role model for subordinate employees and adheres to all policies.
  • Teach and monitor adherence to the laboratory compliance plan.
  • Teach and monitor performance of QA activities.
  • Telephone privileges are followed according to policy.
  • Visit satellite lab sites to train staff on specific function and use of QA software and documentation.


  • BS degree from an accredited college/university and successful completion of a CAHEA accredited Medical Technology program, 
  • OR BS degree from an accredited college/university with a major in biological, chemical, physical or clinical laboratory, 
  • OR BS degree from an accredited college/university with a major in biological, chemical, physical or clinical laboratory science and at least two years of experience in a role equivalent to that of a medical laboratory technician in a clinical laboratory. 
  • Previous experience with QA plans and QC policies required. 
  • Experience with proficiency testing required. 
  • Good writing skills are required. 
  • Knowledge of accreditation processes and regulations is preferred. 
  • Strong computer skills required.
  • Quality/process improvement experience preferred.

Licensure, Certifications, and Clearances:
  •  ASCP certification in medical technology or ASCP categorical certification preferred.
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $20.60 to $35.73

Union Position: No

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