Job Description

Job Title: Credentialing Assistant
Job ID: 698133
Status: Casual
Regular/Temporary: Limited
Shift: Day Job
Facility: UPMC Mercy
Department: Medical Staff
Location: 1400 Locust Street, Pittsburgh PA 15219


UPMC Mercy is currently hiring a Credentialing Assistant!  This individual will provide clerical support to the UPMC Credentials Verification Office (CVO). They will assist with maintaining the integrity of the credentialing database and the accuracy of the practitioner information, manage the preparation, organization and distribution of incoming and outgoing mail, and maintain the current and closed application and reapplication files.

This is a limited/casual position! 


  • Assists with database integrity and maintenance as required and as requested.
  • Assists with the Quality Improvement Program data collection activities.
  • Files documents in a timely manner and maintains current and closed files according to policy and within the established guidelines.
  • Maintains excellent communication (verbal, written and electronic) with all customers of the CVO including, but not limited to, the practitioners and the entity users.
  • Manages the preparation, organization and distribution of incoming and outgoing mail according to guidelines and as required and as requested.
  • Obtains or assists with obtaining primary source verification and records information received according to established policies and procedures.
  • Performs data entry and scans accurately and efficiently according to established policies, procedures and guidelines.
  • Provides clerical support to the CVO as required and as requested.


  • Minimum 6 months office assistant or equivalent experience required
  • Excellent data entry and computer software application skills required and must have a desire to maximize the use of technology to automate processes
  • Detail oriented person with excellent communication and interpersonal skills required
  • Able to work independently with accountability for work performed

    Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $14.53 to $22.86

Union Position: No

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