Job Description

Job Title: Imaging Support Specialist
Job ID: 700750
Status: Full-Time
Regular/Temporary: Flex
Shift: Day Job
Facility: UPMC Passavant
Department: Radiology Support
Location: 3 St Francis Way, Cranberry Township PA 16066


UPMC Passavant at Cranberry is currently hiring a Imaging Support Specialist.  This individual will provide clerical support to the Imaging Services Department.


This is a Flex Full-Time position (28 hours) and is located in Cranberry.


The hours would be 10:30a – 7:00p Monday - Friday, every 3rd Saturday – 6:30a -2:30p, and rotating holidays.


Up for the challenge?  Apply today!


  • Answers telephone with appropriate greeting stating the name of the department and identifying oneself. Faxes information both on the copier and through the RIS. Conducts appointment reminders calls in a pleasant and courteous manner. Transfers calls to the appropriate department or person and documents and conveys messages as needed.
  • Places orders for film and CD printing of exams. Documents film sign-outs in RIS. Verifies CDs are burnt appropriately for distributing to patients. Checks patient identification when releasing films or CDs. Obtains the patient release and packages exams that need to be mailed. Downloads CDs from outside facilities.
  • Provides support to the radiologist by calling preliminary reports or obtaining information requested by the radiologist Manages stat exams by obtaining report and forwarding or calling the results to the appropriate physician.
  • Uses PACS to obtain both reports and exam information.
  • Uses proper verbiage established to collect co-payment per policy and protocol.
  • Verifies patient identification using at least 2 patient identifiers Places correct wrist band on patient. Uses RIS to verify the correct input of ordering physician and location and correct exam ordered. Confirms accurate visit number is populated for that day of service. Arrives patient uses the tracking screen. Prepares registration paperwork and wrist bands for the follow day Enters accurate orders for x-ray exams. Contacts physician office's for orders when not available at the time of reception.


  • High school diploma or equivalent required.
  • Business training preferred, including typing and filing.
  • Familiarity with anatomical and medical terminology preferred.

    Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $13.12 to $20.05

Union Position: No

Apply Current Employee?


At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

UPMC Ranked #17 Best Places for Women & Diverse Managers in 2018

Talent Network