Job Description

Job Title: Program Manager
Job ID: 704690
Status: Full-Time
Regular/Temporary: Regular
Hours: Monday-Friday, daylight hours
Shift: Day Job
Facility: Western Psychiatric Institute
Department: Southside IOP Partial
Location: 3811 O'hara Street, Pittsburgh PA 15213

Description

Purpose:
The Program Manager is responsible for the administrative and clinical leadership and direction of the program. This includes the conceptualization, organization, and implementation of the program. Responsible for coordinating the overall direction of the program in collaboration with all other supervisors.

This position is located in the Franklin Building, 1011 Bingham Street, Pittsburgh, PA 15203.

Responsibilities:
  • Conduct interviews with candidates and review potential employees with a Human Resources representative.
  • Conducts all hiring, promotions, and disciplinary action for program staff.
  • Conducts an evaluation of program goals from previous year, identifying accomplishments and areas of need to be used in strategic planning for the next fiscal year.
  • Conducts individual evaluations of staff performance within the set time period.
  • Defines annual strategic goals, which coincide with the mission of the service line and WPIC.
  • Demonstrates compliance with Program and Institute policies and procedures.
  • Develops outcome procedures demonstrating program effectiveness.
  • Develops procedures and a reporting structure to measure quality of care.
  • Develops, monitors, and maintains the Program within the proposed budget.
  • Manage and oversee the flow of clinical paperwork related to service delivery.
  • Manage programmatic issues related to all services. Monitor and manage all cases that are either entering or are currently in services.
  • Monitor program productivity on a regular basis.
  • Oversee, direct, and coordinate all day-to-day functions of the program. Manage both clinical and administrative issues related to service delivery with other Program staff.
  • Participate in WPIC meetings and outside agency meetings as deemed necessary by supervisor.
  • Provide clinical/administrative supervision to supervisors, and other program staff as needed on a weekly basis.
  • Provides or coordinates effective group training and individual supervision for all program staff.
  • Supervise training and orientation to all new staff and ongoing training to current employees as per Regulations.
  • Work collaboratively with Clinical Administrator to develop and expand the program to meet the needs of the target population as it corresponds to the overall vision of UPMC/WPIC.
  • Work directly with the Department of Human Resources (HR) to screen candidates for positions within the program.

Qualifications

  • Master's degree in a human services field with a minimum of five (5) years experience in a mental health setting required.  
  • Two (2) years of supervisory experience preferred.  
  • Clinical experience in a psychiatric setting with knowledge of psychiatric assessment, diagnosis, family, individual and group treatment.
  • Prior experience in children's behavioral health clinical settings highly desired.

Licensure, Certifications, and Clearances:
  • Act 31 Clearance
  • Act 33 Child Clearance with Renewal
  • Act 34 Criminal Clearance with Renewal
  • Act 73 FBI Clearance
  • Comprehensive Crisis Management - CCM training is required within 30 days of hire and annually thereafter

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $24.27 to $41.99

Union Position: No

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