Job Description

Job Title: Security Officer
Job ID: 707110
Status: Part-Time
Regular/Temporary: Limited
Hours:
Shift: Variable
Facility: UPMC Susquehanna Soldiers + Sailors
Department: Safety & Security
Location: 32-36 Central Avenue, Wellsboro PA 16901

Description

UPMC is looking for security or law enforcement professionals to help support our mission of Quality & Safety for patients, visitors, and fellow employees. UPMC Susquehanna's Safety and Security Department is hiring a Part Time Security Officer to fill various shifts.

Purpose:

Provides a safe and secure environment for patients, visitors and employees. Protects hospital assets and confidential information as well as provides valet service to patients.

Responsibilities:
  • Actively practice behaviors associated with SH Service Excellence expectations. Smile at and greet everyone enthusiastically, treat everyone with respect, dignity and C.A.R.E. Be an ambassador for UPMC Susquehanna. Provide the best C.A.R.E. for our patients no matter what.
  • Assists in the handling/restraining of unruly or violent individuals applying, approved restraint techniques
  • Assume responsibility for personal development and education.
  • Completes comprehensive patrols of assigned hospital buildings and grounds to prevent fire and accidents, vandalism, theft, loitering and other crimes, identifying and reporting any hazards.
  • Ensures accessibility, operability and the presence of safety equipment throughout assigned work areas (exits, fire extinguishers, pull stations, etc.)
  • Escorts patients, visitors and employees to parking lots and hospital buildings, as needed. Controls parking and traffic flow, enforcing parking regulations.
  • Incorporate leading/evidence-based practice in quality/safety into every day work. Commit to high quality, safe work; encourage others to have similar standards. Identify processes/systems that could lead to inefficient practices, unsafe conditions, errors or adverse events. Avoid shortcuts to ensure quality and safety measures are not circumvented. Encourage patient and family involvement in processes involving patient safety. Speak up with other service partners to ensure high quality and safety. Report serious events/incidents per policy.
  • Know and follow all organizational/departmental policies/procedures.
  • Maintains confidentiality in all oral and written communication, ensuring that privileged information/records are appropriately transmitted/protected/noted to exclude the attention of those not directly involved, promptly reporting violations of confidentiality.
  • Monitors the conduct of visitors on hospital premises. Confronts unauthorized persons for questioning, as needed. Participates in investigations if necessary.
  • Provides valet services to patients at Williamsport Regional Medical Center and Divine Providence Hospital. Provides support to the Emergency Department at Muncy Valley Hospital by transporting atients, stocking supplies, answering phones and assisting with CPR. Divine Providence Hospital officers will assist the Supply Chain/Central Supply department, as scheduled, selecting, delivering and processing supply requests.
  • Reports any situation or problem which could potentially adversely affect the moral, integrity/credibility of UPMC Susquehanna
  • Responds to inquiries for advice, assistance or service from patients, visitors and employees, prioritizing calls based upon urgency. Follows through with all calls, updating callers when possible to explain delays.

Qualifications

  • High School Diploma or equivalent required. 
  • Specialized safety/security training is preferred.  
  • Previous healthcare safety and security experience is preferred. 
  • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective security operations for the protection of the people, data, property of UPMC Susquehanna. 
  • Skilled at using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 
  • Strong written and verbal communication skills as well as strong listening skills. 
  • Ability to tell when something is wrong or is likely to go wrong (It does not involve solving the problem, only recognizing there is a problem); to see details at a distance and close range; apply general rules to specific problems to produce answers that make sense.

Licensure, Certifications, and Clearances:
  • Act 33 Child Clearance with Renewal
  • Act 34 Criminal Clearance with Renewal
  • Act 73 FBI Clearance
  • Basic Life Support or Cardio Pulmonary Resuscitation
  • Driver's License

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $13 to $19.40

Union Position: No

Apply Current Employee?

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

QUALITY & SAFETY
DIGNITY & RESPECT
CARING & LISTENING
RESPONSIBILITY & INTEGRITY
EXCELLENCE & INNOVATION

UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.



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