Job Description

Job Title: Division Administrator (Women's Health/OB Service Line)
Job ID: 710199
Status: Full-Time
Regular/Temporary: Regular
Hours: Daylight, Monday thru Friday
Shift: Day Job
Department: Univ ObGyn Assoc / NIA
Location: 300 Halket St, Pittsburgh PA 15213


Are you an experienced healthcare leader with the ability to make strategic decisions and oversee multiple teams? Are you passionate about the quality of the patient experience? Looking for a new challenge? Check out this fantastic opportunity!

University of Pittsburgh Physicians, in conjunction with UPMC Magee-Womens Hospital, actively seek a full-time Division Administrator to lead several divisions within our Women's Health and OB service line. The areas of oversight will include several women's health practices and OB/GYN clinics scattered throughout Allegheny County. The role will oversee approximately 150 FTEs (including indirect reports).

This position will work standard daylight hours, Monday through Friday, and will be based at UPMC Magee-Womens Hospital in the Oakland neighborhood in the city of Pittsburgh.

As a Division Administrator within our service line, you will provide strategic decision-making, policy development, and policy implementation within your areas of oversight. A highly visible role, you will work collaboratively with the Division Chiefs, physicians, and clinical staff to manage, develop and implement strategic plans focused on the growth and development of clinical and academic programs within pediatrics. You hold accountability for the operation's performance related to service, quality, and financial goals set within the service line. You will play a critical role in the creation and management of operating and capital budgets. You will ensure the service line meets or exceeds compliance with all state, federal and regulatory agencies. Additionally, you will serve as the coordinator in utilization and report generation from the EPIC system.

Ready for the challenge? Apply today!

  • Act as a consultant to physicians in developing new strategic business opportunities and develop new outreach sites for the service line. Provide assistance when opening new service line sites in the community, identify market strategies, growth opportunities and oversee quality and efficiency of outpatient office locations. Ensure service line is in compliance with UPMC policies and procedures and with the requirements of any applicable regulatory agencies or accrediting bodies (i.e. JCAHO, PA Department of Health, Medicaid).
  • Assist in establishing and implementing policy related to service line including, but not limited to, professional licensure, registration and/or certification; risk management; clinical operations and clinical compliance; and staff and patient safety. Identify educational needs of all service line outpatient office staff who provide treatment and care to inpatients as well as outpatients of the physicians. Assist in meeting in educational requirement of staff.
  • Assist managers and division chiefs to develop and implement action plans to improve service levels and exceed customer expectations.
  • Coordinate all EPIC activity including training for staff, as required. Create necessary reports in EPIC, specifically those to evaluate physician productivity. Conduct quarterly physician productivity meetings.
  • Create a culture of service excellence focused on defining, understanding and consistently satisfying the requirements of both internal and external customers.
  • Create and implement business and program development plans that support and advance the service line and hospital strategic initiatives. Assist faculty and coach staff to establish and achieve programmatic goals.
  • Develop operating and capital budgets for service line may include, but not limited to, PSD, School of Medicine and hospital. Ensure that service line meets budget goals. Assist with the supervision and oversight of the service line budgets (i.e., clinical practice plan, hospital, School of Medicine, and research). Assist the Administrator by maintaining financial records/reports used to monitor and analyze performance against goals.
  • Implement, monitor and evaluate all quality initiatives to ensure positive patient outcomes. Oversee patient access and patient satisfaction initiatives. Facilitate processes to improve patient satisfaction. Ensure continuity of care for patients evaluated and treated by physicians, including timely communication with patients and referring physicians.
  • Manage the human resources functions for the service line including recruitment, performance evaluations, and corrective action regarding staff within the service line which may include, but not limited to, PSD, School of Medicine and hospital. Mentor and develop office managers and staff.
  • May assist with accredited fellowship program to ensure compliance with required training components and may act as liaison with GME department.
  • Oversee all contracts and lease agreements for the service line. Provide direction and support to the service line management staff for clinical purchasing (pharmaceuticals, laboratory supplies, med-surgical supplies, equipment, etc.) Work with Facilities and Materials Management and appropriate vendors to ensure that practices are provided with cost-effective and high quality products and supplies. May act as liaison to outside vendors.
  • Responsible for the charge lag process ensuring the business unit (BU) professional fees are entered into the EPIC systems within established timeframes. Serve as a business resource in developing strategies to maximize reimbursement and disseminate regulatory information pertaining to changes in reimbursement and/or coding while ensuring regulatory compliance.
  • Serve on all committees as assigned. Provide leadership, oversight and direction for assigned special project activities.
  • Supervise coding and charge entry staff (where applicable). Work with staff to improve revenue process within the service line and solve problems and identify resources related to insurance coverage and reimbursement issues.
  • Work closely with Clinical, Administration and Information Services staff in identifying opportunities for improving cost and quality of care through in-depth process and cost of care analysis, forming recommendations to drive significant operational changes.


  • Bachelors Degree in Health Care Administration, Business Administration, Finance, Accounting or related field
  • 7 years of experience
  • 3 years in a management capacity
OR, substitute with:
  • Bachelors Degree in Health Care Administration, Business Administration, Finance, Accounting or related field
  • FMR Program Graduate
  • 5 years of experience
  • 3 years in a management capacity
OR, substitute with:
  • Masters Degree in Health Care Administration, Business Administration, Finance, Accounting or related field
  • 5 years of experience
  • 3 years in a management capacity
OR, substitute with:
  • Masters Degree in Health Care Administration, Business Administration, Finance, Accounting or related field
  • Administrative Fellowship Program Graduate
  • 3 years of experience
  • 3 years in a management capacity
It is preferred, but not required, that applicants have:
  • Advanced knowledge of applicable federal, state, and local laws as they pertain to physician BU management
  • Knowledge of revenue cycle, physician billing, and contracts
Candidates meeting any of the above requirement groups and possessing a clinical background (RN, etc.) are a plus, but this experience is not required to be successful in the role.

Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $0 to $0

Union Position: No

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