Job Description

Job Title: Clinical Service Representative - Temporary
Job ID: 714652
Status: Full-Time
Regular/Temporary: Temporary
Shift: Day Job
Facility: UPMC Health Plan
Department: UM Clin Ops
Location: 600 Grant St, Pittsburgh PA 15219



UPMC Health Plan is seeking immediate temporary Clinical Service Representative Support for its UM Clinical Operations Department!

This would be a SIX month assignment in the US Steel Tower on floor 11.

Apply today!

• Daylight Hours Monday Through Friday
• Conduct outbound or receive inbound member or provider calls
• Assist with scheduling member’s medical appointments for routine and follow up care
• Perform call backs to members and providers to supply authorization decisions
• Complete Initial Review of all faxed material
• Enter and/or document within multiple servicing systems


  • HS education or GED is required
  • Post-secondary education is preferred
  • One year of administrative support working experience is highly preferred Must have proficiency with Microsoft Office Suite: Excel, Word, Outlook and PowerPoint
  • Must possess typing skills and working knowledge of word processing, electronic mail/calendar and spreadsheets
  • Must possess the ability to learn and effectively use various software programs
  • General knowledge and experience with office equipment such as copiers, multi-line phone systems, fax machines and paging systems

    Licensure, Certifications, and Clearances:
    UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $0 to $0

Union Position: No

Apply Current Employee?

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.

Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

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