Job Description

Job Title: Resident Support Coordinator (LPN - Personal Care)
Job ID: 714220
Status: Part-Time
Regular/Temporary: Regular
Hours: 230 11 p.m.
Shift: Evening Job
Department: Personal Care
Location: 700 Bower Hill Road, Pittsburgh PA 15243


Located in Mt. Lebanon PA, Asbury Heights staff is dedicated to improving the lives of older adults through high-quality and compassionate care. If you are looking to jump start your career within a skilled nursing and rehab facility apply to Asbury Heights today!


The RESIDENT SUPPORT COORDINATOR is responsible for the co-ordination and management of Resident Support Plans, Staff education and Medications Systems management. In this capacity, the RSC completes and maintains the resident assessments and support plans according to required scheduling (DPW); coordinates and maintains records of employee training including annual Mandatory In Services, orientation, competency evaluation and coordination of external education providers; and coordinates and maintains the supporting systems for medication administration ,which may include ordering of medications, management and review of MARs and follow-up for order/refill as needed and indicated.


  • Assist DRC with the auditing of resident's charts, MARs, Narcotics sheets and ADLs.
  • Assists DRC with scheduling of staff
  • Communicate with resident's families as needed to coordinate resident care.
  • Complete Personal Care Home Assessment, Facility Assessment Checklist and Support Plan of residents on initial admissions and annually.
  • Completes increased volume of support plans
  • Coordinate the review and update of monthly MAR's
  • Coordinate training and orientation program for employees.
  • Coordinates all training and tracks competencies *The above statement reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be construed as a detailed description of all of the work requirements that may be inherent in the job, nor shall it be interpreted as limiting an employee in performing duties other than those normally performed or from helping employees in other position or units.
  • Maintain process for coordination and record keeping for employee CPR course completion.
  • Maintain records of employee training.
  • Monitor and track resident's medication /prescription/refill needs and manage process to obtain refills and re-orders as needed.
  • Provide direct training and coordination of training for direct care staff. Assure that all training requirements (DPW & UPMC SRC) are included in employee's orientation and annual training plan.
  • Review support plan with all nursing shifts in order to guarantee that support plan accurately reflects resident's needs on a 24-hour basis.
  • Schedule physician appointment to obtain DPW approved Medical Evaluation.
  • Schedules and completes support plans
  • Track annual assessments and support plan to coordinate with annual DPW approved Medical Evaluation.
  • Track levels of care for residents in facility making recommendations while coordinating changes, as necessary, with Director of Resident Care/Charge Person and communicating changes with staff as necessary.
  • Update resident support plans as needed.


Required: High school diploma. Minimum two (2) years experience as a nursing assistant. Knowledge of medical terminology. Minimum of one (1) year experience working with the elderly / LTC environment. Prefer: Strong computer skills.

Licensure, Certifications, and Clearances:
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire Certified as CPR instructor within 6 months of hire Requires LPN licensure to support DRC with additional nursing duties

  • Act 34 Criminal Clearance
  • Basic Life Support or Cardio Pulmonary Resuscitation or First Aid Certification
  • Licensed Practical Nurse
  • Older Adult Protective Services Act

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $15.52 to $25.35 / hour

Union Position: No

Apply Current Employee?


At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

UPMC Ranked #17 Best Places for Women & Diverse Managers in 2018

Talent Network