Job Description

Job Title: Barista
Job ID: 717996
Status: Part-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility: Children's Hospital of Pgh
Department: CHP Starbucks
Location: 4401 Penn Avenue, Pittsburgh PA 15224

Description

Purpose:
Prepares espresso drinks, smoothies and coolers based on customer requests and according to standards. Performs cashiering duties, maintains work station and stocks supplies as needed. For each and every guest create a memorable experience by providing fast, friendly and courteous service. Follows Starbucks standards by providing outstanding customer service through product knowledge.  This position will be night shifts, as well as various overnight shifts.  Flexibility with scheduling will be required.  This position will be located in Lawrenceville. 

Responsibilities:
  • Performs cleaning tasks in accordance with store standards. Follows cash handling procedures and cash handling policies. Contributes to store profitability Contributes to store goals for increasing sales and improving profits. Learns and demonstrates creating the Starbucks experience. Offers customer demonstrations and samples using brewing equipment, Discovers customer needs and appropriately suggest product with customers to enhance service and meet sales goals.
  • Prepare and produce all drinks to the Starbucks standard. Batch like drinks together. Keep quest areas clean. Respond to the customer needs and thank each customer. Demonstrates the Just Say Yes behavior by taking care of customers needs. Follows store policy and procedures.
  • Welcome questions and educate guests. Make espresso drinks, smoothies and coolers that are delivered to the guest in less than three (3) minutes. Operate espresso machine and video screen. Identify each drink and delivery.

Qualifications

  • HS Diploma/GED OR 1 YR previous job experience required in lieu of HS Diploma/GED
  • Ability to accurately count and perform basic mathematical function required
  • Excellent customer service skills required
  • Must have the ability to work as part of a team
  • Effective communication skills required
  • Ability to use Point of Service system required
  • Previous cashier experience preferred
  • Previous Barista experience preferred 

Licensure, Certifications, and Clearances:
  • Act 33 Child Clearance with Renewal
  • Act 34 Criminal Clearance with Renewal
  • Act 73 FBI Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $13.31 to $20.87

Union Position: No

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