Job Description

Job Title: Lead Health Coach Specialist (Tobacco)
Job ID: 719709
Status: Full-Time
Regular/Temporary: Regular
Hours: daylight
Shift: Day Job
Facility:
Department: Gen Med IP Smoking
Location: 3459 Fifth Avenue, Pittsburgh PA 15213

Description

Are you a dedicated professional interested in building a rewarding career? This is a great position for talented candidates who are enthusiastic about using their skills to make a difference in the world of health care.

Purpose:

Provides bedside behavior change support to patients admitted to UPMC hospitals. Works with patients who are tobacco users, or former tobacco users, to modify their lifestyle risks as it relates to their tobacco use and treatment being offered and provided through UPMC.

Responsibilities:
  • Accurately document patient interactions in agreement with team standards and goals.
  • Actively maintain awareness of and competence in interventions for tobacco use, improving compliance to medication and/or medical regimens, and others as indicated.
  • Adopt one or more ongoing QI initiatives, this includes overseeing the manipulation and presentation of collected data, such as tracking the proportion of counseled patients who made quit attempts, and quit rates at 6 months.
  • Attends and actively participates in group meetings with the Director at least weekly to review progress and discuss cases as needed.
  • Communicate daily with other counselors and coordinators to collect incoming referrals and gather appropriate information on referrals (full name, location, availability of patient, diagnosis when available)
  • Competently employs motivational strategies for encouraging individuals to explore motivation for change and enhance readiness.
  • Contacts patients who have already been discharged to gather information on long term smoking status.
  • Develop and maintain knowledge of UPMC/community health resources and work collaboratively with interdepartmental and interdisciplinary teams.
  • Document all encounters in CERNER and contact the primary physician-led team to make recommendations for medication and additional counseling related to tobacco cessation.
  • Generates daily report in CERNER (Powerchart) to generate the most up-to-date list of patients who smoke and who were admitted to Montefiore and Presbyterian Hospitals in the prior 24-48 hours. Using that list you will work with the other Tobacco Treatment Specialists (TTS) to approach and counsel these patients. (TTS counselors must be willing to work with the full spectrum of patients, including those who are not currently motivated to quit smoking. )
  • Interact with inpatient pharmacists as needed, as well as with several bodies involved in patient education and other outreach programs associated with UPMC on a regular basis.
  • Learns and keeps current with UPMC and community health resources related to smoking cessation
  • Participate as necessary in clinical research trials and quality improvement initiatives run through the Tobacco Treatment Service, including planning, writing, recruiting, data collection and analysis.
  • Participate in health promotion activities for UPMC staff, patients, and community members.
  • Provide specialty core expertise in tobacco use disorder and treatment.
  • Provide timely feedback to primary care physicians about members' progress toward their smoking goals.
  • Serve as a team lead, which includes acting as a mentor to new team members and existing staff, providing feedback to Manager related to performance management, and assisting in the development of new programs/policies/procedures.
  • Use a masterly level of skills to deliver tobacco cessation interventions, including the assessing patients readiness, using motivational interviewing strategies to explore motivation for change and enhancing readiness, as well as providing appropriate medication recommendations and community referrals.

Qualifications

  • Bachelors degree in psychology, health education, nutrition, exercise physiology, counseling, social work, public health or a related field required. 
  • Licensed Clinical Social Worker, Licensed Clinical Psychologist or RN highly preferred. 
  • Masters degree preferred. 
  • Two to three years of health coach-related experience required. 
  • Two years of leadership experience preferred.
  • Lead Health Coach Specialist are able to demonstrate core skills at the mastery level in the proficiency of delivering tobacco cessation counseling and pharmacotherapy recommendations as measured by standard clinical quality assurance review criteria. 
  • Health Coach would demonstrate core skills at the mastery level by completing the advanced training course for Motivational Interviewing, achieving inpatient counseling goals for one year, and the ability to train new staff as supervised by the Tobacco Treatment Service Medical Directors.  
  • Knowledge of or ability to learn a client-centered counseling approach that emphasizes nonjudgmental empathic interaction and collaborative development and implementation of behavior change plans- emphasis on motivational interviewing and cognitive behavioral techniques. 
  • Nonsmoker Detail-oriented individual with excellent organizational skills. 
  • High level of oral communication skills 
  • Intermediate proficiency with MS Word and Outlook and ability to learn new computer-based documentation skills.

Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $24.27 to $41.99

Union Position: No

At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!

QUALITY & SAFETY
DIGNITY & RESPECT
CARING & LISTENING
RESPONSIBILITY & INTEGRITY
EXCELLENCE & INNOVATION

UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.



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