Job Description

Job Title: Team Leader - Equipment Depot (Medical Warehouse)
Job ID: 719939
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Department: UPMC Equipment Depot
Location: 3175 East Carson Street, Pittsburgh PA 15203


Aspire to discover your passions with a company that cares! At UPMC, our employees have a range of interests that all lead back to one, root mission: to deliver life changing medicine. Every career is essential in providing the top care to all our customers. To continue this valuable care, we are hiring a Team Leader-Equipment Depot to join our team.

This position bridges across operations, delivery, technical, education and customer service functions. The Team Leader manages all tasks associated with the movement of supplies and equipment throughout the UPMC Health System facilities, vendors, and other outside parties. This role oversees the distribution of supplies and equipment and also ensures that all communications with department user groups are conducted in a professional and service oriented manner. The Team Leader oversees dispatchers to coordinate the activities of approximately 45 to 50 drivers on a daily basis. This position keeps the pick-up and drop-off delivery times on schedule, ensuring an excellent customer satisfaction rating.

This full time opportunity is located at the South Side Distribution Center.  The schedule is Monday through Friday with rotating shifts.  This role will be required to work rotating holidays.  If you're ready to jump into a leadership role with UPMC, apply today!

  • Adhere to, know, and enforce all hospital and department policies and procedures pertinent to the Fleet Transportation Group. Fill in as a Medical Equipment Delivery Technician/Dispatcher as needed. Knowledgeable about all safety, fire, evacuation, and disaster policies and procedures.
  • Deliver product to hospitals operating 26 box trucks Maintain DOT regulated licensing requirements. Operate heavy lift equipment at heights above 25 feet.
  • Demonstrate knowledge of the department's inventory platform. Assign work to each shift employee and monitor completion of assigned duties. Maintain awareness of any change in department/hospital policies and procedures.
  • Direct use of ERP based system to adjust dollar value and quantities of inventory. Manage schedule of 15-30 hourly employees using Microsoft Office products. Continue to act as a distribution member in all aspects of the distribution function.
  • Ensure that all distribution equipment is properly maintained. Successfully complete all equipment/safety training yearly or as required. Assist in the evaluation, discipline, and development of the staff.
  • Know and use proper body techniques. Develop and maintain communication and organizational skills essential for the efficient operation of the Materials Management department. Provide superior customer service by communicating clearly, professionally and timely during all interactions (internally and externally) with customers, hospital personnel, patients, and visitors. Ensures customer service levels are met by maintaining timely delivery (scheduled delivery time) at respective UPMC facilities and providing a quality product damage free in proper designated secure areas.
  • Manage all medical equipment to ensure proper maintenance by performing quality control checks, preventative maintenance, cleaning/sterilization techniques, and delivery/pickup preparation when servicing facilities. Provide consultation to healthcare professionals (administration, nursing/medical staff, etc.) regarding implementation, application, operational and training on all standard and specialty medical equipment. Ensure returned product, equipment totes, and pallets are picked up and returned daily to the designated areas in warehouse.
  • Manage dispatch operations for the dispatch of medical specialty equipment, arrange transportation of specialty equipment between hospitals and track inventory closely. Dispatch of the shuttle bus system and collect required driver stats. Distribute work assignments in an equitable, accurate, and timely manner. Log both routine and unusual information on the Daily Dispatcher Report. Maintain a neat and clean work area.
  • Utilize system technology for up to date record keeping of all work activities into computerized maintenance management system. Maintain a clean and safe work environment. Follow set UPMC and Equipment Depot Infection control protocols and standards while adhering to all OSHA, HIPAA and compliance/regulatory guidelines as applicable.
  • Work well in a team environment with a shared vision and common goals. Travel between all UPMC facilities as required. Actively follow all UPMC system-wide and SCM departmental established policies and procedures.


  • High school diploma and at least one-year previous supervisory experience, or a four year college degree from an accredited university. 
  • Two years of experience in dispatching buses, taxis or Less-Than-Load (LTL) freight OR Bachelors Degree in a relevant/related field of study is required. 
  • Must be able to effectively manage a varying shift of hourly employees ranging in ability.
  • Must be able to communicate and follow oral and written instructions. 
  • Work history must have evidence of dependability.  
  • Job requires individual with no work limitations. 
  • Ability to safely operate and drive a vehicle including a 26 box truck. 
  • Ability to obtain DOT Medical Clearance Card. 
  • Ability to work rotating shifts that include days, nights, weekends, holidays and on call rotations to support 24/7 operations. 
  • Proficient computer skills as required to operate a Maintenance Management System and common office software including but not limited to MS Office, Excel, access and word.  
  • May in the course of their duties have access to medications through distributions of supplies and parental solutions in secured areas. 
  • No contact with medications is allowed. 
  • This position may involve lifting, moving, pushing and pulling items that can potentially be between 50 and 100 lbs

Licensure, Certifications, and Clearances:
DOT Medical Card Clearance Valid CDL driver's license is preferred

  • Department Of Transportation Medical Card Clearance
  • Driver's License

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $15.13 to $23.82 / hour

Union Position: No

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At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


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