Job Description

Job Title: Process Consultant, Client Services
Job ID: 710876
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Department: UPMC Integrations
Location: 600 Grant St, Pittsburgh PA 15219


Job Summary:

Pensiamo is hiring a Process Consultant, Client Services to support the UPMC Integrations department during business hours. The position is located in downtown Pittsburgh at the US Steel Tower. At times, travel may exceed 50% primarily within the United States.

The Process Consultant is responsible for leading Pensiamo's Supply Chain Management projects/initiatives related to integrations across the business enterprise for its clients. As the Process Consultant, your job is to plan, budget, oversee and document all aspects of the specific project to which you are assigned. Process Consultants may work closely with Pensiamo leadership, and other department leaders, to ensure that the scope and direction of each project is on schedule.  

  • Act as a change agent to lead, facilitate, and manage change across the organization.
  • Develop and drive projects focused on the pursuit of business requirements, which will be documented in Business Requirements Documents.
  • Develop and execute a strategic plan for projects across the business enterprise and document in a Project Charter or Statement of Work.
  • Develop and maintain detailed project plans for Supply Chain Management projects/initiatives, including requirements for internal and external (consultant) resources, including Team Engagement Charters.
  • Excellent client-facing written and verbal communication skills
  • Highly organized and advanced time management skills.
  • Investigate areas for improvement in processes/service delivery of projects;
  • Lead multi-functional, dedicated project teams, clients, primarily located in the United States, through development of detailed Project Management Plans. Project Manager will delegate tasks and individually perform tasks to support the project. Schedule and lead project status meetings with project stakeholders to assess progress and plan activities. Support will be provided on-site for the clients and as appropriate from remote locations.
  • Maintain knowledge of current industry best practices and trends in project management, technology, and processes to continually identify ways to apply to client's current business practices.
  • Prepare and present project status reports to appropriate stakeholders/Project Management Committee.
  • Responsible for delivery of products/services within budget and targeted delivery date.
  • Time reporting in PPM and Travel expense management within appropriate systems.


  • Four-year degree in Business, Finance, Engineering, Supply Chain Management or related field is required.
  • Project Management Professional Certification (PMP) and Advanced degree (MBA) preferred.
  • Two years of Healthcare, Project Management, or Supply Chain experience required.
  • Experience/knowledge in project management and/or supply chain is strongly preferred. 
  • Experience with Microsoft Office is preferred.
  • Must possess knowledge of industry standard project management tools, methods and reports for resource planning and other project management functions.

Licensure, Certifications, and Clearances:
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $36.31 to $61.51

Union Position: No

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