Job Description

Job Title: CHC Behavioral Health Coordinator - Philadelphia
Job ID: 672470
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Facility: UPMC Health Plan
Department: Comm HlthChoice_Clin_Op
Location: 2709 N Broad Street, Philadelphia PA 19132


Community Health Choices will impact more than 400,000 people statewide who are dually eligible for Medicare and Medicaid or receive Medicaid funded long-term services and supports (LTSS). Through Community HealthChoices (CHC), we will coordinate physical health care and LTSS to enhance the quality of life and independence for frail seniors and adults with disabilities in home and community based environments as well as in institutional settings.


The Behavioral Health Coordinator is responsible for ensuring integration and coordination of activities between the CHC-MLTSS (Community Health Choices - Managed Long Term Support Services), BH-MCOs (Behavioral Health Managed Care Organizations) and, Behavioral health providers. This person will represent UPMC in interactions with BH-MCOs to coordinate services across the continuum of care through a community-based approach to improve health outcomes of members served.


  • Actively coordinates with other individuals and entities essential in the physical and behavioral care delivery to provide members with seamless coordination between physical, behavioral and support services.
  • Assists members in identifying and choosing willing and qualified providers.
  • Be knowledgeable of the BH Managed Care Agreement requirements and coordinate with the BH-MCO to effectuate the requirements
  • Collaborates with BH-MCOs to facilitate delivery of CHC-MCO covered behavioral health services to eligible members.
  • Coordinate Participant care needs with BH Providers.
  • Coordinate behavioral care with medically necessary services.
  • Determines and develops processes needed to ensure integration and efficiency between CHC and BH-MCOs.
  • Develop processes to coordinate behavioral healthcare between PCPs and BH Providers.
  • Ensures members have access to any needed behavioral health services.
  • Participate in the identification of best practices for BH in a primary care setting.
  • Serves as a liaison for CHC MCO integration and BH-MCO collaborative issues and efforts.


  • Bachelors degree in Social Work, Psychology or other health related fields 
  • 3-5 years of experience in behavioral health 
  • Behavioral health managed care experience 
  • Cultural competency and the ability to provide informed advocacy 
  • Ability to interact with physicians and other health care professionals in a professional manner required 
  • Experience working with people with disabilities or seniors in need of LTSS preferred 
  • Knowledge of the home and community-based service system and how to access and arrange for services preferred

Licensure, Certifications, and Clearances:
UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $17.11 to $28.43

Union Position: No

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