Job Description

Job Title: Systems Engineer - Associate (Travel)
Job ID: 718558
Status: Full-Time
Regular/Temporary: Regular
Hours:
Shift: Day Job
Facility:
Department: PAG00 ISD Data Ctr Facilities
Location: 3600 Forbes Ave, Pittsburgh PA 15213

Description

Purpose:
Under the direction of management and more senior members of the team, the Systems Engineer - Associate maintains systems, participate in projects, provides end user support, and contributes to team documentation and process improvement. This position sits on the Data Center team and requires travel. 

Responsibilities:
  • Communication - Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects.
  • Core technology concepts - Responsible for showing a basic understanding of designated technologies and their use. Demonstrates the initiative to learn internal processes and procedures.
  • End user support - Complete basic documented tasks related to end user support.
  • Interactions with Others - Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary.
  • Maintenance/Upgrades - Follow documented procedures for maintenance and upgrades. Responsible for assisting with Disaster Recovery Plan.
  • Project Management - Complete basic project-related tasks and tasks delegated by more senior members of the team. Responsible for time tracking and updating documentation.
  • Self Development - Responsible for continuous self-study, trainings, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors.
  • Troubleshooting/Critical Thinking - Ability to resolve basic issues or offer input on issue resolution.

Qualifications

  • Typically has familiarity with complex systems environments through education or practical experience.
  • Ability to perform basic/standard IT procedures and protocols.
  • This position may be required to maintain a 24/7 off hours support as part of a rotation within the team.
  • The frequency varies based upon the number of colleagues in the rotation.

    Licensure, Certifications, and Clearances:
    UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $26.40 to $40.06

Union Position: No

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