Job Description

Job Title: Medical Office Professional - Temporary
Job ID: 714418
Status: Full-Time
Regular/Temporary: Temporary
Hours: 8 a.m. to 4:30 p.m.
Shift: Day Job
Department: HVI Shadyside EP
Location: 5230 Centre Avenue, Pittsburgh PA 15232


University of Pittsburgh Physicians is seeking a full-time Medical Office Professional - Temporary to support the UPMC Heart and Vascular Institute Department of Electrophysiology!

Under direct supervision, the Temporary Medical Office Professional provides general administrative support to a department or group of professionals. This position will include duties such as scheduling appointments, answering phones, speaking with patients, scheduling surgeries, scanning charts, and helping with front desk duties.


  • Greets and assists visitors, physicians, and other staff members.
  • Maintain confidentiality and follow all HIPAA and departmental guidelines.
  • Maintains accurate communication including, but not limited to, promptly answering telephones, activating the paging system, facilitating timely faxing, and distributing patient and unit mail.
  • Maintains waiting room and office supplies.
  • May room patients and prepare charts/medical records for review.
  • Perform other duties as assigned.
  • Schedule appointments, patient registration, and place follow-up calls to physicians and/or patients.
  • Verifies insurance for accuracy and completeness, and gets appropriate forms completed and signed by patients.
  • Verify necessary information and records in the electronic medical record and computerized scheduling system.


  •  High School education or GED preferred.
  • Completion of technical, trade, or any other medical educational training program and/or six-months of medical office experience is preferred.
  • Previous experience with EPIC and/or EpicCare.
  • Proficiency in Microsoft suite products, such as Word, Outlook and Excel.
  • General knowledge and experience with office equipment, such as copiers, multi-line phone systems, fax machines, and paging systems.
  • Typing skills and working knowledge of word processing, electronic mail/calendar, spreadsheet, presentation, and database software.
  • Familiarity with medical terminology.
  • Exceptional phone etiquette and communication skills highly preferred.
  • Experience with authorizations and/or coding a plus.

    Licensure, Certifications, and Clearances:
  • Act 34 Criminal Clearance or Act 34 Criminal Clearance with Renewa

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $0

Union Position: No

Apply Current Employee?


At UPMC, our shared goal is to create a cohesive, positive, experience for our employees, patients, health plan members, and community. If you too are driven by these values, you may be a great fit at UPMC!


UPMC provides a total rewards package that can help you achieve the goals you have for your career and your personal life. Whether you want to learn a new skill through a training course, reach personal health and wellness targets, become more involved in your community, or follow a career path that provides you with the right experience to be successful, UPMC can help you get to where you want to be.


Now more than ever, YOU can help us shape our communities and UPMC into a better place for everyone to work, study, play, and thrive.

Learn more about working here and check out our policies and recent updates.

UPMC Ranked #17 Best Places for Women & Diverse Managers in 2018

Talent Network