Job Description

Job Title: Surgery Scheduler
Job ID: 722979
Status: Full-Time
Regular/Temporary: Regular
Shift: Day Job
Department: ZCMS1 Three Rivers Ortho
Location: 200 Delafield Rd, Pittsburgh PA 15215


UPMC Community Medicine Incorporated is seeking a full-time Surgery Scheduler to support Three Rivers Orthopedic Associates, located on UPMC St. Margaret's campus!

The Surgery Scheduler will coordinate and schedule patients for in-patient and outpatient surgical procedures, as well as provide general support for this busy, fast-paced orthopedic practice!


The ideal candidate will have some clinical background, as duties do include rooming patients and obtaining vitals. EPIC experience and orthopedic office experience are both a plus!


  • Answer and respond to all incoming telephone inquiries, utilizing UPP customer service standards.
  • Coordinate and schedule all necessary pre-testing and orders given by the attending physician(s).
  • Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
  • Ensure all billing and insurance information is current and accurate.
  • Ensure that informed consents are signed.
  • Obtain pre-certification and/or referral prior to the date of the procedure.
  • Perform all responsibilities in a manner that demonstrates appropriate behavior towards staff, peers, and other department personnel, as defined in the departmental and UPMC/UPP job performance standards.
  • Employee can be relied upon to work steadily and effectively, and for punctuality and regularity of attendance.
  • Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
  • Provide patients with pre- and postoperative instruction according to service specific guidelines.
  • Schedule all post-operative appointments.


  • High school diploma or equivalent required.
  • Completion of a Medical Assisting program OR 2-4 years experience in a medical field.
  • Proficiency in medical terminology preferred.
  • Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans, and workers' compensation carriers, regarding scheduling and approval of surgical procedures.
  • General knowledge of computer software and practice management databases is required.
  • Knowledge of the Epic practice management programs preferred.
  • Strong organization, time management, and interpersonal skills.
  • Tact and diplomacy are necessary in dealing with physicians, patients and their families, and other employees.
  • Ability to deal compassionately and professionally with patients is essential.
  • Ability to work independently and possess sound decision-making skills.
  • Ability to prioritize work demands.
  • Ability to consistently maintain confidentiality with regards to all job assignments and related information.
  • Orthopedic office experience is a plus.
  • Clinical experience/background preferred.
  • Access to medications is limited to the distribution of the medication to the nurse.�

    Licensure, Certifications, and Clearances:
  • Act 31 Clearance
  • Act 33 Child Clearance with Renewal
  • Act 34 Criminal Clearance with Renewal
  • Act 73 FBI Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities

Salary Range: $13.87 to $21.19

Union Position: No

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